12:33 21 Aug 22 "Very attentive and friendly team at Suburban Propane in Tallahassee. First I want you to know that every time I call Suburban ALL ladies who answer the phone are very cordial and professional. I do not mind paying when I order it. Desired outcome: Yup, Called in when they said it had to be in Monday. 67 I believe, and also $9.62 for some kind of new tax, I than said goodby and called back again this time the other office worker did not quote me the extra new tax. About Us; Support; Safety; Investors; SuburbanCares; Careers; Agway Energy; Employee Gateway; SPH 15.23 (-0.10 -0.65%) CONTACT US . Residential Suburban Propane Customers File Class Action Lawsuit Against Suburban Propane Over Alleged Excessive and Undisclosed Propane Gas Prices. Desired outcome: jQuery('.description-form p.form-list select#product').focus(function(){ WHIPPANY, N.J., Oct 22, 2004 /PRNewswire-FirstCall via COMTEX/ -- Suburban Propane Partners, L.P. (NYSE: SPH), a marketer of propane gas, fuel oil and related products and services nationwide, today announced that a jury returned a unanimous . Headquartered in Whippany, New Jersey, Suburban has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable energy and related . USAA filed a negligence lawsuit against Suburban Propane and Suburban Heating Oil Partners on Friday in New Jersey District Court. jQuery('#product-dropdown-wrapper').html(response); Cutter Repel Citronella Candles Class Action Settlement of Citronella Candles and Foggers Class Action Lawsuit. Second, Mr. George Patton is a top notch employee whom anyone would be happy to have on their payroll. I call the Lancaster ca. My balance come September was always $0.00. 113.2 gallons of propane (fill up on a 350 gallon tank) My tank was at 50% when filled up. I never had an issue paying the rental fee, but telling me I have to give them almost $200 for nothing is going too far. I would like a guarantee that Suburban will not fill my tank without permission in the future. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Our energy prices are very modest compared to most. jQuery.ajax({ I called the next day and was told that this was the correct amount. $70 a year to inspect their own tank which takes about 5 minutes. Labor costs can vary by region and location. , Share Your Class Action Comments Below. And it is always a pleasure to talk with them. I have a second tank to pull after its empty. of 700+ Suburban Propane locations, Locations providing exceptional service to local communities across 42 states. jQuery(this).removeClass('inactive'); He left me the bill no emergency charge because it was not an emergency delivery. Remove tanks and reimbursement for left over gas. Docket (#11) MOTION to COMPEL ARBITRATION by Suburban Propane, L.P. Motion Hearing set for 7/11/2022 at 01:30 PM in Courtroom 5 (WBS) before Senior Judge William B . I found out later on when Suburban took over that this was not true. Our bill had never been over $100.00 in the 25 years living in our house. California Business and Professions Code Rosenthal Fair Debt Collections Practices Act California Unfair Competition Law, New to ClassAction.org? I am not paying them a cent after i told them to stop delivery. August is historically the best month to get a tank refilled. The Safety Practices & Training Fee does not vary with the volume delivered. I got propane from this company for many years. The office that services me in Mahopac, NY was able to refill my propane tanks that supply my generator before the propane supply ran out during a prolonged power loss that began March 2, 2018. }); Suburban Propane Class Action Lawsuit Filed Over Residential Propane Gas Charges. 10.0 miles away from Suburban Propane. Suburban Propane is charging me $3.74 per gallon, my new provider is charging $1.79 per gallon. They didnt swap it out like they said they would, they just removed it. The Safety Practices & Training Fee (and the other fees described on this page) are not specifically authorized or imposed by any local, state or federal law, and the Safety Practices & Training Fee (and other fees) are not collected on behalf of, or remitted to, any governmental entity. Net loss for the third quarter of fiscal . I have had nothing but trouble from Suburban Propane.Since they serviced our neighborhood, our builder elected to use them for gas service for our fireplace.This was 21 years ago. Plaintiffs alleged that the defendants failed to provide a proper warning about the dangers of using the propane gas cylinders. I just received invoice for 4th fill and I am being charged $6.59/gallon. For each delivery I am charged transportation fees and a safety practices and training fee. I need Must be a clerical error. Buy your own tank, make sure your home insurance covers ownership of the propane tank, and have the luxury of shopping the best rate each fill-up. I then asked her to defer my delivery for next month due to the fact I have already been filled 3 times, and did not feel like being refilled for one month, that only benefits them. Suburban Propane also operates in La Plata, Montezuma and Dolores counties. I did the driver a favor he was a very nice and courteous man. Whitney V. Suburban Propane, L.p. Summary: This case is a class action lawsuit against Suburban Propane, L.p. for violations of breach of contract/privacy. This class action lawsuit was filed on 04/08/2022 in U.S. District Court. Years serving our customers and their communities. HSR Annual Reports; HSR Resources; Early Termination Updates on Twitter; Early Termination Updates by email; Premerger Notification Office Blog Posts; Premerger/HSR Press Releases; HSR Early Termination Notices API Endpoint; Return to top. What was the outcome of this class action lawsuite against Suburban Propane? I expect to hear from a Suburban Propane representative in a timely manner regarding this dispute. Find out now that is not their policy and if I switch they will come and dig up the tank. estLat = parseFloat(getCookie("estLat")); jQuery('.description-form p.form-list select#product').focus(function(){ At the time they delivered the propane I checked and two other propane companies that serve this area are charging $4.33 and Got it out and realized it,s for three years : $96.00 Min Annually for propane and $72.00 annually for the tank . I am having the same dilemma right now with Suburban propane. 113.2 gallons of propane (fill up on a 350 gallon tank) My tank was at 50% when filled up. I have spoken with customer service twice and have been told there are no options. I had a house built in 2004 and had an inground tank installed. Suburban Propane must be stopped from victimizing consumers! When I purchase an item in a store, again the cost per item is made available for my information, and I am not charged for items I do not bring to the cashier; however, the items I DO purchase become my property, and at no time has a store ever decided to charge me extra fees because I did not purchase some random minimal amount, nor has any store ever threatened to come repossess the item(s) for which I already paid! I get my refund of $198. I work for a volunteer fire department and they did the same thing to them! Sign Up! Upon calling to inquire about this fee, I was informed that because I did not use enough gas (amount undisclosed, of course), I would be charged this fee, which I had never received in prior years. Thank you so much! Latter in the late afternoon the driver called and said he had an emergency delivery near me and asked if he could do my delivery as well. Desired outcome: YES $10.339 a gallon. Can you say SCAM!!!!! Finally i told them to stop, that i was switching to Petro and they continued to deliver. I informed the representative that I would pay for the 2.1 gallons of LPG that were replaced in the tank; however, I would not pay for something I had not received or used, at which point I was threatened with having my propane tank turned-off, thereby making the gas inaccessible to me. Then something happened. Hence, we terminated the account, with the understanding that we would be reimbursed for what was left in the tank. 75 years of expertise and experience in the RV industry . If You Have Thoughts On The Suburban Propane. I prepaid almost $500.00 for my 100 gallon tank and they still HAVENT COME OUT FOR A WEEK! Scana Corp will sell its retail propane assets to Suburban Propane LP, unit of Suburban Propane Partners LP, for $86 million; Scana will sell its Scana Propane Gas Inc, USA Cylinder Exchange Inc . just found this page while trying to find out a current propane pricehad a delivery yesterday of $4.989/gallon, plus fees for safety and P&T, also fee for transportation ! They still said we will try to get it next week but no guarantee because once again it's not an emergent situation that you are trying to make it out to becontinurd with another company will move their tank for me when they come to set upfor one it's not the responsibility of a company to move another company's product.yes I am sure they would but still! I couldnt have said it better myself Jane!! Petro is only $2.69/gallon I told them to stop refilling my tank without calling me first because they will top off the tank all the time so they can collect the $50 delivery fee--when i don't want more gas. June 3, 2010, 10:37 pm. Desired outcome: We'd call again and be told the same thing only to have no one show up. Customer satisfaction since 1928. The gas in the tank (minus the 2.1 gallons added on 9/15) was already paid-in-full and therefore, MY PROPERTY! Feb 22, 2013 they installed a Bradford White Defendor Safety System water heater. jQuery( document ).ready(function() { Increases in the price of crude oil, diesel fuel and gasoline have affected us all, and in particular, companies like Suburban that deliver their product by truck. Akin, a resident of the Lake Oaks Mobile As is, I have a fireplace that I can not use because I have your tank. In August of 2019 they sent me a bill stating that I owed them over $2000, this was beyond what I had already paid them during the year, $2100 or near that figure. No other company will fill it for liability reasons. Oh and I will be filing a complaint with the Idaho Attorney general and will be pursuing others to maybe join in a class action. The Safety Practices & Training Fee (which we formerly called the REG Fee) is charged to recover some of Suburbans safety related costs including, but not limited to, in connection with our own vehicle and facility inspections as well as our employee training and testing. If they do, the liability should be theirs not mine. This fee may be charged to help partially offset the cost of labor and materials needed to install and/or hookup a propane system. Do they own the tank or is the tank yours? The lawsuit relays that according to the U.S. Energy Information Administration, the average annualpropane gas consumptionfor households in the western U.S. was 27 million BTU in 2015. Desired outcome: As such, the plaintiffs bill suggested that she and her husband had consumed more than twice the averageannualhousehold consumption of propane gas over a two-month period, the suit says. That I was erroneously charged. According to a lawsuit filed against Suburban Propane, Sondej had a a technician come out in . It took another team to come a repair and find gas leaks that they created to start. I payed the the amount we owed monthly. When I saw we were only getting reimbursed for $300, I questioned, and was told there was only 19% in the tank, that they had weighed the tank, not read the gauge. My gas usage has dropped to about 10 gallons a year or less. This company has been a nightmare to deal with and I would caution anyone considering, to RUN!!!! I'd recommend Suburban Propane enthusiastically to anyone and everyone." Jas-Amy Van. Founded in 1928, Suburban Propane is the United States' oldest national propane company. I own my tank. I finally paid them because they threatened to cut my service even though ALL I WANTED WAS FOR THEM TO CORRECT MY BILL. Over the last 3 years, the cost of propane has increased over $3.00 per gallon. At that time my hot water and heat were both propane. What kind of crap is that. I am due a refund. Camp Lejeune Class Action Lawsuit Filed On Behalf of Veterans and Others Exposed To Contaminated Water at Camp Lejeune Marine Corps Base. Now they want almost 4.00 dollars a gallon. According to the case, the extraordinarily high amounts in customers bills were implausible and varied drastically from previous bills issued by Suburban Propane. Lightner Creek Mobile Home Park owner faces lawsuit over rotting bridge. Before commenting, please review our comment policy. not to use this company! 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