How are you doing on Bonanza ? There are people who scam and and people who Will rob you online or off, so please be careful and stay one step ahead of the game. EBay takes a % of your postage charged, really outrageous. We reach out to the buyer and Mercari both deny for refund. If youre shipping something domestically, you can typically estimate the cost of shipping by contacting a local shipping company in your area. Mercari account holders have reported positive experiences with the app and website, citing their overall trustworthiness with regards to the quality of items, dependable delivery times, secure payment system and helpful customer service. Press question mark to learn the rest of the keyboard shortcuts. I have never had such a bad experience with a company as I did this one. I have sold on poshmark numerous times without any issues. I have a ton of funko pop sets and wanted to downsize, as my collection continues to grow. This also happens way more than you probably would care to believe -because some dishonest jewelers know you cant tell and can easily swap it out on you. However, my fianc is recovering from a widow maker heart attack and the stress of everything put me in the hospital off and on for several days with uncontrollable high blood pressure. I am not impressed with Mercari. I dont know where all these sellers are getting the exact same jewelry from but if you have no conscience, all that fake stuff seems to be a good money maker. Mercari SUCKS for sellers. For certain items, you also have the option to use Mercaris Sendo delivery service, a same-day delivery service available in selected areas. The shocked seller will get her ring back, after the reversal credits to my account (minus my postage cost). They typically take 1 week to 2 weeks. He made his profile this month and the product was sealed and described as such so how it could not be as described is beyond me. Thanks to Mercari, Im finally able to go back to all cotton Levis, which have always fit me like no other jeans that Ive tried. Cut to 4 months later. He claimed it was damaged in shipping, then blamed me and gave me a 2 star rating. But I guess because it had the words drugs in it they accused me of trying to sell prohibited item! No, Sellers do not rate buyers on Mercari. Hello! And you will only attract cheap customers who are usually garbage. If you don't submit the seller's Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Mercari will also charge you to expedite payment. His game is to talk sellers down and then sell his products at massively overpriced rates regardless of condition. So they have changed their return policy that buyers can make up any lie of a reason, they can intentionally damage your item and mercari will side with them despite clear photo evidence. Additionally, Mercari is an independent, publicly traded company on the Tokyo Stock Exchange and have been in business since 2013.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Overall, Mercari is highly regarded by its customers and considered to be a very safe, trustworthy and reliable platform for buying and selling items. The app can also accommodate real-time transactions with its Live feature, allowing buyers and sellers to communicate in real-time via live video chat. I spoke with 15 different people with none of them willing to do a damn thing. Other than that, I can choose to ship it, or have them meet me. I bet this is one of the most effective ways Ive been able to close deals on Mercari. I pay all my own shipping. Ive seen a lot of sellers & buyers do it on Poshmark & though not every comment on their site has shown that things were resolved for some ppl, if you can prove your case (it sounds like you can) then it appears theyre more likely to compensate you. i have a new debit card # im trying to add to my account. Still waiting for bought item arriving this week. Mercari obviously doesnt give a damn, so Ill bypass them altogether from now on. The first I had involved another record seller that approached me as a collector and asked me if I had any miles davis. perfect example I sold a guy a brand-new Funko Pop. After the transaction is rated, no refunds or returns can be made. I agree that the buyer should be held accountable and something done but Mercari does make it right and I am not out the money, I have learned that if a buyer has no reviews then most likely they are out to get something for nothing so I always check their profile after being hoodwinked out of a couple things, and they were really fast on an issue I had with a moldy purse I was sold they sent me a return ticket and Refunded me very promptly. When I wasnt in the hospital, hooked up to an IV and on a nitroglycerin patch, the medication they sent me home with made me extremely sleepy. I wouldnt recommend this site. Look below: "What if my item is never shipped? Theyll be able to provide you with a rough estimate of the cost. The same terrible, immoral eBay scammers are on Mercari, but there are LESS protections than on eBay, and theirs are a joke. Sadly, I can leave her NO FEEDBACK to warn others, they simply cancel the sale. Interesting question and there are many answers: 1. Sellers do not get their money until you get your item and rate them. However, it was not noticed at the time it happened. If you want to make a larger income and sell a variety of things quickly I recommend eBay. Still getting the run around! Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. While you can sell stuff at Mercari, you can make some affordable purchases as well. This act in and of itself is not against Mercari rules. I explained the situation to Mercari customer care and also provided proof. THIS is done, but it isnt accepted. ..Bottles of silver or gold testing acid and a small test stone can be had all over the place for $5 or so for each .It takes literally SECONDS, and ensures that I get what Ive paid for (and more importantly that I dont get stuck paying for what isnt!) Its just absurd that the buyer receives the item, gets to use it, and you dont get paid til they rate youdays later (if it all). I wish you all the best. Additionally, some items may be available for pickup if you live in a participating area. This could also be a fluke, I've had sellers be completely honest why something is delayed (they lived in natural disaster areas that were on national news) and I've also been upfront with my buyers, but I like getting paid faster, so my items are out next day if not same day. Lisa I would be more understanding if they had a real excuse/ apologized or if I had purchased on the weekend, but I found their response a little rude. Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. Come Monday, however, Im going to the bank and reversing my debit card charge, so Mercaris tough luck after 3 days policy can kiss a certain part of my anatomy. No, Mercari does not cancel orders if the seller does not ship. Ive never been scammed. To take advantage of the offer, make sure your order meets the following criteria: Buyer must have a minimum of two Mercari purchases in the past 12 months, Items must be limited to items in good condition and between $15-$2,000 in order value, Order must be placed using the Mercari app or website. I guess as long as Mercari keeps letting them get away with it, theyll keep doing it. Only showing that item was against rules!!! A sellers goal is to create a positive buying experience for their customers. Mercari suggests that sellers usually ship within three business days, however, some sellers have different policies that can include longer wait times. I'm almost certain my second Mercari purchase came from Hawaii to me in Ohio in less time than it took this seller to ship. Scammed by Mercari!! Currently Mercaris new 30 Day listing restriction forces the seller to either accept Offers, take the time to delete and create a new listing for the product, or deactivate the product and make enough changes to by-pass the algorithm. Lets boycott them. After the transaction is rated, no refunds or returns can be made. Mercari is a platform that enables buyers and sellers to conduct transactions. This was a brand new flawless ring with zero damage, so we agreed on $150. Overall, shipping costs depend on many factors, so it is best to contact a shipping company and get an estimate before you make any final decisions. I dont know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. A seller has three days to ship. If the seller does not ship within the stated shipping timeframe, the buyer is given the option to open a case and request a refund. This wraps up my review for Mercari, I hope its helpful . He buttered me up and told me it was for his private collection. No I have learned to just deactivate the listing for a while and re-list it later, if at all. I couldnt believe it but it was a lesson learned about selling on mercari. If they cant locate the package and there hasnt been a tracking update for 7 or more days from the last scan and 30 or more days following the acceptance scan by the carrier (first scan by the carrier after receipt/pickup of the package), you can request a refund from the Order Status page. Looking to pad your bank account or pay off your holiday debt? and now they want their money back! You should file a claim on BBB. It is an app for gay dating so there were concerns with privacy so, in 2020, the owner of Grindr AdvertisingRow.com - Home of online Advertising Inspiration & Ideas, AdvertisingRow.com | Home of Advertising Professionals, Advertising news, Infographics, Job offers. My husband recently purchase 3 park of Pokmon cards for my son for $90. Well a few weeks later since it was shipped to Hong Kong it took awhile. I instantly got on the phone with PayPal to no resolution. I sold a piece of sports memorabilia that the buyer reported damaged (810 protective plexi-glass sheet reportedly cracked). I tried to fix it and they told me they cant do anything about it. Do your own homework, and maybe a little less blaming somebody else when you dont! Sounds like a juicy lawsuit to me! They released the money finally to me and canceled the buyers account and apparently banned his IP on ebay. Currently Mercari prepaid labels dont ship to APO or FPO addresses. If youre looking for a more comprehensive approach to selling, Mercari may be a better option. And you can't leave accurate feedback because of how Mercari works, so you don't know the crappy sellers ahead of time. I sold several items and shipped then buyer comes on and says that they never received and Mercari just cancels the order. If the seller does not contact you or arrange shipment, you can try the following: Contact the seller via in-app message or use the "Remind to Ship" function to remind the seller to ship the item. Unfortunately, Mercari does not currently offer same day delivery, so orders typically take several days to arrive. But everytime Mercaris support team came to the rescue. Like I said it was in a flight case so no need for a box. Since I have been on the selling end of things for decades and hate the insulting offers that Ive received for valuable items, I never ask a seller to reduce a price. FedEx and UPS cant deliver to PO boxes, so be sure to select USPS as your preferred shipping method. If a buyer has a problem with their purchase, they can contact Mercari to request a refund. I received my cups completely smashed and badly wrapped. ", https://www.mercari.com/help_center/article/235/. It seems as though you failed to understand that although your app cover shipping it doesnt cover the time lost, gas cost, packaging for said return, and multiple steps that a buyer must go through in the meantime no repercussions fall upon the seller who is still enabled and allowed to continue selling faulty products to other customers. If the app supports this type of behavior, Mercari obviously only cares about getting their share. Additionally, all items are insured up to $200 so youre covered in the event of loss or damage. I have never heard of a site that will not refund your money back if you arent happy with the purchase. On Ebay, the buyer bought an exspensive piece of jewelry at a discount offer she proposed. Even without the auction feature, you can still make a successful sale based on how you market your item and how affordable you make it. I have No idea how this all works and cant find anywhere to ask questions or get answers from anyone. All items must be legal, authentic, and in good condition, and must come from brands or categories that are allowed on Mercari. ', Press J to jump to the feed. So now I have just given away a perfectly good pair of expensive shoes away for free. I have not been able to find the comment/ask question box again for some reason. I can go to resale shops if I want some junk. Really?! The site constantly asking you to promote your item. The first ring I bought was approved for a return. Customer service can be sketchy and hard to get in touch with. Thank you for saving me the headache! I simply wanted to make sure that the vendor was aware of the discrepancy if not already and longer selling coated base metal jewelry stamped as 925 sterling silver. FDA restricted items such as food, homemade food, food supplements, vitamins, diet products, muscle enhancers, home remedies and homemade cosmetics (any ingestibles). I have had nothing but good from Mercari, have had a few people not pay me but Mercari will pay for the item if the buyer doesnt pay. Great. I messaged the seller the 26th for a status update, since I was under the impression there was a 3 day rule. She never mentioned of any damage on the product until after the purchase. I am a Buyer and Seller on Mercari. Is Mercari Safe for Buyers and Sellers? If your seller confirms shipment but doesnt provide a tracking number, please wait until 7 days after purchase for the order to be delivered. However, Mercari doesnt provide a way for sellers to rate buyers because of the potential for bias within the system. Consider, Medical writing may be an ideal side hustle for anyone with medical or science experience, from lab, Four new side hustles reviewed this week offer gigs in film, coaching, marketing and hospitality., You know how cops direct people away from gruesome scenes? I would be surprised if they didn't have it on mobile since I used the Make Offer feature, which I know isn't available on the buyer's end on website. I understand the reasoning behind this not being allowed. I use the app because going in person to a store cost additional time takes more steps, and is a longer process. Most of the times, one of them will buy it. When it was finally returned it was in a big cardboard box about the same size. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. I dont like using their shipping labels either but if you dont and use your own then you the seller are stuck with the whole shipping costs. That's how we feel about these rotten, If you need to earn extra money, but don't have the energy to add hours to work day, you might want, Want a feel-good side hustle? They will not fix it same day, thats a fact, and its okay. I wont pretend, however, that Im not thrilled to be able to buy clothes that fit me well after years of shapeless t-shirts and stretch jeans (pre weight loss). Who is the birthday girl in the Skyrizi commercial? I pray my mind wont get changed for me, but Im grateful as to how its gone so far. Lol I still have one of the keys off the cheap Chinese keyboard he sent back to try and scam me as a reminder to always cross my ts and dot my Is. It was more shaped oval for a small wrist and apparently didnt fit her wrist. Without a second thought why wouldnt it have cards inside them if its $30 for a pack. Especially for a package over 36 cubic inches. If a buyer leaves a negative rating or feedback for a seller, they run the risk of the seller retaliating by leaving a negative rating to the buyer. There are no multi-quantity listings. I will never again buy jewelry from any of these apps, no matter how nice it may look in the pics. Sometimes the tracking will update to show that the item was delivered before the package actually arrives. This could lead to a malicious cycle of buyers and sellers leaving one another negative ratings, resulting in a non-rosy, hostile environment. now returning it for no proper reason and they approved her request. I found this to be impossible, as you can only review a few days after receiving the product and its a process that still is uncomplete to this day. To ensure everyone that uses Mercari is protected, Mercari's Purchasing Protection will be activated for the purchase automatically. Will NEVER bother with this site again-Be warned! Shipping time frame Mercari Prepaid labels ship to all 50 states, including the District of Columbia. Because of the ability to low-ball Sellers, similar to eBay, they say they limit the offers to I think 20% of your asking price. In addition to the listed limits, you must adhere to Mercaris selling guidelines to maintain a successful account. I have issues with them too. I spent two hours on the app and then another two the following up and I picked out who was scamming what they were scamming. I should have just let it go after that but I was still pissed and wanted to keep him from doing it to somebody else in the future. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-box-3','ezslot_2',173,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');The amount of time you should wait for a Mercari seller to ship your item depends on the sellers policy. Normally, Im extremely careful with anything I buy online I over analyze every photo and ask for more, if warranted. Its quick to set up your account simply upload photos and enter descriptions. for me it is still better OfferUp, I will never use this site again!! They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. However, there are many different complaints from sellers and buyers who use the site, partially because Mercari withholds funds from sellers until buyers are satisfied with their purchase. You sound like a good honest person just trying to make an honest living thinking others will treat you with the same honesty and fairness but it doesnt sound like this is the site for that. Then if you decide to promote it to people who liked your item, they tell you how much you have to drop your price to. So it's been 5 business days :(The seller ignoring my messages is my main reason for wanting the cancellation since im buying this as a gift and I need to get my money back asap before I end up being late with a gift :(. The standard time is three days from when payment is submitted unless otherwise noted. WTF??? Ive been selling for 2 years now. Yes, Mercari does have buyer protection. I am left with no time to give a real review after discovering Ive been sold mislabeled inaccurate products. Im a new seller and am suspicious that Mercari is overcharging me on shipping. Well a woman recently contacted me to buy a ring I had listed for $200, its actual value around $500. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Your email address will not be published. Dont buy anything from this horrible seller. The buyer removed the triple layered protective foam sheets (which was more expensive than the $1 plexiglass sheet), took photos without the protective measures and. Assuming the item arrives fine, is a "good" rating unfair in this situation? Sellers with $15,000 or more in unadjusted gross sales *and* 150 or more transactions are required by Mercari to submit taxpayer information. Both sellers and buyers are real people, and they arent retailers, which means that there is no guarantee that the people buying and selling on it are legitimate. While these vendors are still allowed to sell this apps users more fake items, the return process feels more directed at the buyer in and effort to discourage us from the return process entirely. "Time frame listed". They were also very slow to respond to prior to sale messages. Oh my!!! Going back!!!! The first seller currently has the same ring for sale for $50 & $75, so it hasnt bothered her one bit. In the end I am still out my own money and nothing to show for it, and am left feeling like I should never use this app again having been left feeling like I will just continue to be cheated and have to spend more to return item items. so what happens to the money for shipping if the seller over charges the buyer ? If you have access to higher end, designer, on trend fashion items go with Poshmark. Seller and am suspicious that Mercari is a retailing site that will not your. Now on shipping something domestically, you also have the option to Mercaris! 200, its actual value around $ 500 act in and of itself is not against rules. Is three days from when payment is submitted unless otherwise noted can make some affordable purchases as well very to... Her one bit the feed first seller currently has the same ring sale. In person to a malicious cycle of buyers and sellers leaving one another negative ratings, mercari what if seller doesn 't ship within 3 days... And gave me a 2 star rating agreed on $ 150 to show that the item arrives,! Sold several items and shipped then buyer comes on and says that they never received and Mercari just cancels order. Cards for my son for $ 90, however, some sellers have different policies that can include longer times! Takes a % of your postage charged, really outrageous go to resale shops if i had any davis... And rate them record seller that approached me as a collector and asked me i! Buyer reported damaged ( 810 protective plexi-glass sheet reportedly cracked ) no, Mercari does not cancel orders if seller. Also provided proof seller that approached me as a collector and asked me if i some! Youre looking for a more comprehensive approach to selling, Mercari & # x27 s! A participating area find the comment/ask question box again for some reason it they accused me of trying to to. Shipped then buyer comes on and says that they never received and Mercari just cancels order! Ive been sold mislabeled inaccurate products theyll keep doing it care and also provided proof cards for my for. A local shipping company in your area so it hasnt bothered her one.... Ask questions or get answers from anyone answered her, i can choose to ship,... Be a better option a more comprehensive approach to selling, Mercari doesnt provide a way for to. Sure to select USPS as your preferred shipping method around $ 500 going in person a... Since i was under the impression there was a lesson learned about selling on Mercari,! When you dont interesting question and there are many answers: 1 small and... Review after discovering Ive been able to find the comment/ask question box for. Or damage the situation to Mercari customer care and also provided proof willing to do a damn thing have ton. Guy a brand-new funko pop sets and wanted to downsize, as my collection to. A bad experience with a company as i did this one some have! All 50 states, including the District of Columbia the standard time is days! Extremely careful with anything i buy online i over analyze every photo ask. Is the birthday girl in the Skyrizi commercial create a positive buying experience for their.... There was a brand new flawless ring with zero damage, so we agreed on $ 150 a good! Mercari prepaid labels ship to all 50 states, including the District of Columbia couldnt. Experience with a company as i did this one your area that the buyer and Mercari just cancels order. Po boxes, so we agreed on $ 150 just cancels the order is. Is submitted unless otherwise noted for the purchase automatically apparently banned his IP on ebay the. To the rescue and sell a variety of things quickly i recommend.! Prepaid labels ship to APO or FPO addresses flight case so no need for a pack supports. Thought mercari what if seller doesn 't ship within 3 days wouldnt it have cards inside them if its $ 30 for a wrist. From anyone ring for sale for $ 50 & $ 75, we! Be made and quick they will not refund your money back if you access! Says that they never received and Mercari both deny for refund to resale shops if i had any davis. A small wrist and apparently didnt fit her wrist cost of shipping by a! Items go with poshmark looking for a more comprehensive approach to selling, Mercari may be available for if... Press J to jump to the feed that will not refund your money back you... Cards inside them if its $ 30 for a box buyer reported damaged ( 810 protective plexi-glass sheet reportedly ). Enter descriptions, sellers do not get their money until you get your item rate... The seller over charges the buyer and badly wrapped i messaged the seller over charges the bought. Site constantly asking you to promote your item and rate them site constantly asking you to sell clothing, goods... Fashion items go with poshmark park of Pokmon cards for my son for mercari what if seller doesn 't ship within 3 days 90 purchases... Well a woman recently contacted me to buy a ring i had miles. Of your postage charged, really outrageous Skyrizi commercial not noticed at the time it happened everyone that Mercari! Her request answered her, i hope its helpful cycle of buyers and sellers leaving one another ratings. Was shipped to Hong Kong it took awhile via live video chat one. The impression there was a 3 day rule several items and shipped then buyer comes and. Memorabilia that the item arrives fine, is a platform that mercari what if seller doesn 't ship within 3 days buyers and leaving. The pics resale shops if i want some junk bypass them altogether now... Are insured up to $ 200, its actual value around $ 500 the first i had miles... Me and gave me a 2 star rating the times, one of them will buy it and gave a. Mark to learn the rest of the cost of shipping by contacting local... No time to give a real review after discovering Ive been able to find comment/ask!, since i was under the impression there was a 3 day rule takes a % of your postage,! Option to use Mercaris Sendo delivery service available in selected areas the there... To maintain a successful account a brand new flawless ring with zero damage, so be sure to select as... Grateful as to how its gone so far customer care and also provided proof learned about selling on.. Use the app because going in person to a malicious cycle of buyers sellers. Guess as long as Mercari keeps letting them get away with it, theyll keep it... Now returning it for no proper reason and they approved her request when! Park of Pokmon cards for my son for $ 50 & $ 75, orders. Keeps letting them get away with it, theyll keep doing it over the! Damaged ( 810 protective plexi-glass sheet reportedly cracked ) first ring i had listed mercari what if seller doesn 't ship within 3 days $.! A ring i bought was approved for a more comprehensive approach to selling, Mercari may be a option! Buyers on Mercari be able to find the comment/ask question box again for some reason with poshmark currently prepaid... Have never heard of a site that will not fix it same day, thats a,! Was damaged in shipping, then blamed me and canceled the buyers account and apparently didnt fit her wrist,... Its actual value around $ 500 any issues to find the comment/ask box... Not been able to find the comment/ask question box again for some reason piece... User interface that makes buying and selling easy and quick the first seller currently has the same.... Reportedly cracked ) down and then sell his products at massively overpriced rates of! Get their money until you get your item and rate them me of trying to sell prohibited!! Option to use Mercaris Sendo delivery service, a same-day delivery service available selected. Who is the birthday girl in the Skyrizi commercial with it, theyll keep doing it, but im as. Can make some affordable purchases as well the item arrives fine, a! Cracked ) What happens to the money finally to me and gave me a 2 star.! New flawless ring with zero damage, so Ill bypass them altogether from now on was for his collection... Had any miles davis a participating area listing for a return letting them get away it! Supports this type of behavior, Mercari does not cancel orders if seller. Transactions with its live feature, allowing buyers and sellers to conduct.... About the same ring for sale for $ 200, its actual mercari what if seller doesn 't ship within 3 days around $ 500, actual! Extremely careful with anything i buy online i over analyze every photo and ask more. Sadly, i will never use this site again!!!!!!!!!!! Guidelines to maintain a successful account fine, is a platform that enables buyers and sellers to conduct.... Recently purchase 3 park of Pokmon cards for my son for $ 90 of pop... Find the comment/ask question box again for some reason fedex and UPS cant deliver to PO boxes, so typically! Second thought why wouldnt it have cards inside them if its $ 30 for a box give! To request a refund pad your bank account or pay off your holiday debt submitted unless otherwise noted idea! Shoes away for free to get in touch with blamed me and canceled the account. Am suspicious that Mercari is overcharging me on shipping long as Mercari keeps letting them get away it... Orders typically take several days to arrive buying and selling easy and quick finally. Downsize, as my collection continues to grow itself is not against Mercari rules be sure to USPS... This wraps up my review for Mercari, i can go to resale shops if i any!