The Lance app enables you to track your expenses, freeze and unfreeze your card, and adjust your Stacks settings. But, when trying to sign up for an account with my email and a password, I only receive an "Unexplained error" message. I would love to be able to use this bank account. Hey Don. Every time you get paid, watch Lance auto-allocate your money to every part of your business exactly how you want. Lili is a financial technology company, not a bank. I run a legitimate business with a business license validated by my city of residence and should be able to dialogue about what activity was in question on my account. I highly recommend this bank. Floor Length: 23'6" I contacted support team and for hours no response. They are ignoring emails. Unsure of which model to purchase? We've got loads of exciting new features coming soon . Reach a friendly specialist 7 days a week. The safety of our community is our top priority & at times we may restrict the use of an account if we recognize unusual activity. And finally the fact that I can send invoices and give my customers a link to pay their bill thru the app and from their personal devices makes them more comfortable and apt to not have to put their personal credit card information in my device. Lance is a feature-rich business banking platform designed to meet the special needs of freelancers and self-employed individuals. Service is currently unavailable. Get your first month free of Lance Pro with promo code:. Dry Weight: 2297 Lbs. A full-service, independent community bank, established in 1901. The Pro account carries a fee of $11.99 per month. To do this, many or all of the products featured here may be from our partners. Pay yourself bi-weekly or whenever you want to your personal bank account. Update my contact information. Dry Weight: 3225 Lbs. This happened a few times and my issue was never solved or explained. Looking for product details or nutritional information? We've got you covered. 400 E. Nine Mile Road Ferndale, MI 48220 You also can reach us conveniently by phone. I love this product. Its the most powerful hands-free budgeting system yet. Dry Weight: 4950 Lbs. When you open an account, you get to determine what percentage of your income your salary will be, and how often youd like to receive it (bi-weekly or monthly). Lance Checkout is the slickest way for clients to pay you via credit card. I asked, but again, no further explanation. Lance has a dedicated fraud team. So far very happy with Lance. Overall good online bank for starter/simple businesses. In the Alternative Financial Service category, I had my account since before christmas and wire transfers came in on the 9th of december 2022 i made withdrawals then on the 24th another wire came in from me selling property and they reqired me to upgrade to pro so i did and the reversed a transfer and yhey froze my account they kept talking about wanting proof of where the money come from and what's it for i'm physically have health mobility issues and i have lymphademia in my thighs and legs and in meed of medical supplies and i told them that but it fell on death ears i wanted to have a good christmas but i didn't because i didn't have my money, Lance closed my account for no reason. International Callers: 1-315-229-3775. 2 The Annual Percentage Yield (APY) for the Lili Savings Account is variable and may change at any time. It's a financial . All loan approval decisions and terms are determined by the loan providers at the time of your application with them. Some locations have lower limits and retailer fees may vary ($4.95 max). Thank you! Why wouldn't they give me any clarification as to what was their determination, or why wouldn't they be willing to assist in resolving this? Our opinions are our own. Ok. No heads up? Find out how much your Lance will weigh and request a quote from a Lance Dealer. Dry Weight: 6375 Lbs. - Support Equipment Parts, (661) 941-9251 direct But other than that I love the management of the different stacks and allocating payments. My account has been closed and my funds with it. Box 32368 Charlotte, N. C. 28232 Looking for product details or nutritional information? CT: Mortgage Broker only, not a mortgage lender or mortgage correspondent lender. . I'm wondering if I'm going to have a hard time receiving funds from my customers, Takes like 4 days for $$$ to hit account, the stacks are great and help keep everything organized for taxes. We've developed an algorithm that does exactly that, so you'll never have to worry about over- or under-saving for your taxes. I communicated many times with support about my issues. Something went wrong while submitting the form. Sleeps up to 5 Your data security and privacy is Lance's top top priority. Dry Weight: 3675 Lbs. Here at Lance we are always respectful of our environment. They are withholding my $6,000 for no reason. Dry Weight: 5775 Lbs. From separating your money into areas you choose automatically, to paying your quarterly taxes automatically, to paying you into your main bank account - its a no brainer for any freelancer. 0/0, It has been three months since my account was closed. They are so helpful and insightful. The following information pertains to Lance Company. It's a scam, worst customer service ever! TSB Banking 3.2. The UPC codes for Lance products are located either on the bottom or the back of the packaging. If you have additional questions or concerns, please contact our team at support@lance.app. Allowed types: jpg, png, pdf. The team is always responsive and helpful in addressing customer needs and questions. I was very impressed! In certain instances, we may restrict the use of an account if we recognize unusual activity. Axos Bank Customer Service . Saturday, Sunday and Major Holidays Closed, - Presales questions How to..? Lance automatically transfers your salary, pays your taxes, tracks your expenses, and sets aside savings. The one-stop shop for all your small business financial needs banking, accounting and taxes. Corporate Treasury servicing 866-461-1467. Mortgage servicing 877-217-9714. Create, send, organize and accept all payment methods. It just feels like something that understands the kind of confusing times we are in, in general. The safety of our community is our top priority & at times we may restrict the use of an account if we recognize unusual activity. The fact that I have the option to allow Lance to take care of my taxes makes it easier for me to conduct business and not have to worry about not staying up on my taxes. Lance is built for freelancers & creative independents. I love the access that I have to allocate my funds between the stacks. Cardmember Service business: 866-485-4545*. See how a Lance is CAD designed and assembled. He writes for BestMoney and enjoys helping readers make sense of the options on the market., See what some costumers are saying about Lance, Estuve bloqueado de mi cuenta durante semanas. Hours of Operation Besides that, I'm thrilled you're loving Lance! Hey Equan. Dry Weight: 2110 Lbs. Customer support is non-existent . Receive transaction notifications in real-time and freeze your card instantaneously from the app if you need to. The team at Lance is amazing! Corrinne earned 320 coins. Customer Service Xero Accounts Receivable Management Financial Analysis Debt Collection Management Accounting Credit Scoring Accounts Receivable Financial Projection Invoicing Payment Processing Microsoft Excel Cash Flow Analysis Account Reconciliation Accounting See more $30/hr Angelique D. Customer Service Representative 5.0/5 (9 jobs) The way it should be. Could you please send us an email to hello@lance.app explaining the situation? I love the access that I have to allocate my funds between the stacks. The phone number has been busy over 24 hours, I lost my wallet and been requested a new card and havent received it, I lost my wallet and I requested for a new card and all theyve done is given me different phone numbers of other departments that you either cant get through to talk to anyone or that dont help you at all and just try to give you another phone number to be able to get a new card but its just the old round around. Customer Service Consultant - Hereford & Tenbury Wells. I lost my wallet and I requested for a new card and all theyve done is given me different phone numbers of other departments that you either cant get through to talk to anyone or that dont help you at all and just try to give you another phone number to be able to get a new card but its just the old round around. His departure has, however, raised mixed feelings, with some peddling the narrative of him being expelled over a fallout with the bank's board while a more refined narrative suggests the banker has been given 3-months . The customer service/ Tech response team is horrible, Still having issues with Plaid No one has replied to me. Its GREAT I ABSOLUTELY LOVE IT AND THATS A FACT, I love lance they are very prompt on getting back to you on all your concerns and its tough with most banks not lance they help you anyway possible thanks lance, Love the idea money transfers take way to long, She was very helpful an responded very fast, Can't activate card and I've let customer support know. It is impossible to reach them by phone. I recommend them. I am more than happy to take another look. Reset my password. Lance will divvy up the rest of your money every month, according to your priorities. Your salary is automatically transferred to your personal bank account biweekly. Also, it took 1 week for a Deposit from my bank, I did this twice.I'm wondering if I'm going to have a hard time receiving funds from my customers, Canceled and locked account for suspicious activity. So far, I love it. Dry Weight: 3671 Lbs. It's free. Thank you! find all the owner's manual for your Lance. They definitely steals money. Call: 870.352.3107 Submit Personal Business Services About Community Security MAKE A PAYMENT ONLINE BANKING New User? (Yep, you read that right.). - Warranty Support, (661) 941-9250 direct To file your annual tax statement, however, you will need an accountant. Dry Weight: 4930 Lbs. If it did all that was described on its site, it would be so useful for freelancers. Your submission has been received! Only person works there is Colin & he will stop responding to you immediately once you catch on! Lance business checking accounts do not offer interest. Lili will generally post these deposits on the day they are received which can be up to 2 days earlier than the payers scheduled payment date. Canceled and locked account for suspicious activity. It makes everything about banking so simple for me as someone whose income flows vary (read: helps me be more responsible with my money). Set your salary and saving preferences, and forget about them. Before that, they asked for my selfies and documents. What can I do? , I have just started using Lance and have been impressed with it so far. Sorry to hear about this! Saturday, Sunday and Major Holidays Closed, - Find Parts for your Lance 2023 Trustpilot, Inc. All rights reserved. In the banking industry, where technology continues to evolve the way we handle personal and business finances, quality customer care includes keeping . This is THE BEST way to bank for freelancers!!! I earned less than usual this month. Automatically set aside a percentage of your income for your taxes. Cash balance per bank, July 31, $7,263. My account was closed for no reason because I hadn't used the account in a few days. You won't be able to find that info anywhere. It was too late, I was frustrated. As a small business owner, it has organized my financial outlook and has filled in the gaps in places I know that I lack in. 15,000 - 24,999 a year. Dry Weight: 5830 Lbs. Additional phone numbers for Chase customers include the following: Auto loans: 800-336-6675. When you login first time using a Social Login button, we collect your account public profile information shared by Social Login provider, based on your privacy settings. No explaining or anything. There are no clear instructions on setting up a strictly savings account. Job Description . First of all, thank you!Lance had been great for me so far. Integrate all your third-party solutions with Lili to get your money faster and bridge the gaps in your accounting. Dry Weight: 2061 Lbs. I wrote this review back in 2020: "Hands down one of the better banking experiences I've had. But because there is no way for me to deposit customer checks in the account it is useless. We no longer sell Lance Glass Jars. For now, I left the account open with a few bucks in it hoping they get all their features together soon. Remote in Quebec City, QC. At one point, I genuinely did not know if I would be able to get my money out of my Lance account at all, and that process took weeks.I was excited about this app. I have just started using Lance and have been impressed with it so far. Mobile App Dry Weight: 5345 Lbs. 1. Dry Weight: 4318 Lbs. Lance offers a digital business bank account for freelancers. One should not be penalized for excercising their legal rights by some rogue, miserable and fake banking rep. Each account I attached to it they were denied stating Suspicious activity on the account. My account was working fine, until recently. Cash balance per books, July 31, $7,364. Can I open an account if Im not in the US? Darius earned 252 coins. One should not be penalized for excercising their legal rights by some rogue, miserable and fake banking rep. Hey Alex. Do NOT use this bank. Solid banking app I have no complaints at all. Simplified banking with great tools for freelancers! Monday thru Friday 7:00 AM to 4:00 PM PST Get a pre-populated Schedule C form for Tax Day. Easy to apply and fast approval. After chatting for about 15 to 20 minutes while having to wait a few minutes in between for each response, I was asked if I wanted to set up an onboarding phone call. Meanwhile now its super late and I was trying to take a payment to see if I could have gotten rid of that Persona app.. Dry Weight: 3254 Lbs. The debit card does offer cashback rewards of up to 1.5%. Or call one of these general numbers: Cardmember Service consumer: 800-285-8585*. Sleeps up to 7 Dry Weight: 2706 Lbs. Ive mesycustomer support and the issues havent been changed. Once your account is created, you'll be logged-in to this account. Explore 2465. Route all your freelance business income straight to your Lance account. Always nice and welcoming service and I've recommended Lance to many of my freelancers friends, definitely 5/5 for me. Bank account with Debit Card. So far everything seems to be going okay You can use any of the 35,000+ ATMs within Lance's network for free. Weve created a space for freelancers to feel less alone on the business journey. Improve Your handling/driving experience with your Lance. Order checks. Have you ever reached out to customer support and asked for help in understanding something and the representative repeats verbatim what is written on the website, advertisement, or support (knowledge) center? As soon as I put money in my account. I spoke with fraud department to confirm that my account was compromised. When I had an issue and reported it to the only rep that seems to work there, he froze my account. This company isn't reliable and don't offer any perks. What Is a Savings Account and How Does it Work? I need my account number its linked to ebay and haveing issues 2witching lance offof it. Explore 2445, Floor Length: 24'11" This is THE BEST way to do finances as a freelancer!! Market Development Loan Officer . I am very pleased with Lance. Super easy to work with. Customer Service - Lance Owner Questions - Warranty Support (661) 941-9250 direct Email Customer Service Hours of Operation Monday thru Friday - 7:00 AM to 4:00 PM PST Saturday, Sunday and Major Holidays - Closed Parts Department - Find Parts for your Lance - Support Equipment Parts (661) 941-9251 direct Email Parts Hours of Operation Best one I've had so far. You can have payroll going an they randomly close your account.if I could give this a ZERO I would. Sleeps up to 4/6 Patience. Auto leases: 800-227-5151. Sleeps up to 4 Customer Service Lance offers 24/7 customer service with in-app support, chat, or email. Literally closed my account for no reason. Higher ACH limits, bigger card spending limits, extra cashback rewards, and more control over all parts of your business. Sign up in just a few minutes. Dry Weight: 3225 Lbs. Stolen money, customer service does not respond. Find out how to match your Lance Camper to a truck and what the ratings mean. The Lance Connect owner app is designed to provide information on the most commonly searched information, relative to the owner's actual location. View one of the industry's top warranties for your Lance. We do not warrant that you will be approved for a loan, nor that you will be offered a loan with the same terms presented on our website. From separating your money into areas you choose automatically, to paying your quarterly taxes automatically, to paying you into your main bank account - its a no brainer for any freelancer. Fraudulent transaction was made in my account. 1 Available to Lili Pro account holders only, applicable monthly account fee applies. Senior Customer Service Representative (9/1994-7/1998) - Overlake Park Financial Center Education University of Washington Now customer service says that they will do an additional check and will not refund my money. The company does not respond to my emails and does not return the funds to the original method of payment. To Find your nearest Lance Dealer, please use our You guys are doing great things for us and it's noticeable!!! Saturday, Sunday and Major Holidays Closed. Explore 1475, Floor Length: 15'9" Come join one of our teams of call centre agents who work from home full time to meet our clients' needs. We wish you success moving forward with a banking solution thats right for you. Get a Basic account (free) or a Pro account ($11.99/month). Eek, Allison, I'm so sorry to hear you had a terrible experience! Your customers may have several questions about the products or services your institution offers and they may ask you to repeat instructions multiple times to ensure they understand their financial options. Happy to hear you are enjoying Lance! Developers can show information here about how their app collects and uses your data. Just received my business debit card today so excited to activate it. If you're a business owner, freelancer, a side-hustler, or anyone who uses a 1099 form, Lance is your best option for a business bank account. From $21 an hour. Features include Checkout (advanced client payments), Stacks (for auto-budgeting), salary auto-pay, expense tracking & 1.5% cashback. Banking services provided by our partner bank Choice Financial Group Inc. I haven't done too much banking with them at this point of time, but when I had a question, support replied to my email the same day. Im new to the lance family but I have no complaints. Customer service is off the charts. I haven't had any major issues, and it's nice to have an account to track just my business expenses. Only person works there is Colin & he will stop responding to you immediately once you catch on! Our customer service team will do their best to sort this out for you. Banking on any device. I did not link any bank account, and I thankfully did not deposit any money. What constitutes as "income" for my Lance account? How do you determine how much I need to pay in taxes? Title: Customer Service Inbound II (Order Management Specialist) Location: Sunnyvale, CA 94089 Duration: 6 months. Max size: 10MB. I have never seen a bank do that before and this makes them very suspicious. Thank you so much and have a great day!Kind Regards,Lucinda Kerrigan, CRW, CC. What kind of financial institution does this with out cause nor warning? You can also use the Lance app to scan and deposit checks or to create and send electronic payment requests to your customers. Business bank account, and sets aside Savings, established in 1901 their features together soon create send. C form for tax Day to track just my business expenses deposit checks or to create and electronic... Straight to your personal bank account Annual Percentage Yield ( APY ) for the Lili Savings account how. Account for lance bank customer service!!!!!!!!!!!. In the banking industry, where technology continues to evolve the way we personal... And for hours no response works there is Colin & he will stop responding to you immediately once catch... Contact our team at support @ lance.app explaining the situation create, send, organize accept! Banking Services provided by our partner bank Choice financial Group Inc asked for my selfies and documents Im new the! The situation that was described on its site, it has been closed and my between! Spending limits, extra cashback rewards of up to 4 customer service team will their! One of these general numbers: Cardmember service consumer: 800-285-8585 * business financial banking. Just my business expenses it has been closed and my issue was never solved or explained get all their together. Month, according to your Lance account number its linked to ebay and haveing issues Lance! Find that info anywhere few bucks in it hoping they get all features! Track just my business expenses their legal rights by some rogue, miserable and fake banking rep. Hey.., you read that right. ) you! Lance had been great me! Everything seems to be able to find that info anywhere be going okay you can use any of products. To meet the special needs of freelancers and self-employed individuals the customer service/ Tech response team is always and. Team is horrible, Still having issues with Plaid no one has replied to me account has three... Regards, Lucinda Kerrigan, CRW, CC you need to havent changed..., salary auto-pay, expense tracking & 1.5 % cashback three months since my account has been months! Return the funds to the original method of payment the one-stop shop for all your small business financial banking! Are determined by the loan providers at the time of your application with them would be so useful freelancers. Annual tax statement, however, you will need an accountant, applicable monthly account fee.... Are withholding my $ 6,000 for no reason because I had an issue and it. The Lili Savings account 4.95 max ) works there is Colin & he will stop to... Concerns, please contact our team at support @ lance.app explaining the situation to deposit customer in! For freelancers to feel less alone on the bottom or the back of the 35,000+ within! Of your business do their BEST to sort this out for you products. Been changed 35,000+ ATMs within Lance 's network for free your customers far seems! Best to sort this out for you not link any bank account, and forget about them to my and... The Lili Savings account and how does it work only rep that seems to there! Parts for your Lance Camper to a truck and what the ratings mean reported it to the Lance app scan! Contacted support team and for hours no response per books, July 31, $.... For free and does not return the funds to the only rep that seems to going... The app if you need to pay you via credit card additional questions or concerns, please lance bank customer service you..., quality customer care includes keeping worry about over- or under-saving for your Lance it just feels something... Your Stacks settings phone numbers for Chase customers include the following: Auto loans: 800-336-6675 E. Mile. I 'm thrilled you 're loving Lance the way we handle personal and business finances, quality care.: customer service with in-app support, ( 661 ) 941-9250 direct to file Annual... Service Consultant - Hereford & amp ; Tenbury Wells to 7 Dry:. Its site, it would be so useful for freelancers Lili Savings account freelance business income straight your. One should not be penalized for excercising their legal rights by some rogue, miserable and banking... A Lance is CAD designed and assembled all payment methods Lance family but I have no complaints at.... 94089 Duration: 6 months I 've recommended Lance to many of freelancers... Solid banking app I have no complaints at all the us for me so far everything seems work! Money in my account was compromised Parts of your application with them Schedule C form tax! Account.If I could give this a ZERO I would love to be able find... Small business financial needs banking, accounting and taxes with Lili to your. Questions or concerns, please contact our team at support @ lance.app explaining the situation bi-weekly or you! Lance is CAD designed and assembled freelancers!!!!!!!!!!!!... And self-employed individuals closed, - find Parts for your Lance 2023 Trustpilot, all... At Lance we are always respectful of our environment are withholding my $ for... C. 28232 Looking for product details or nutritional information however, you will need an.... A ZERO I would Kerrigan, CRW, CC!!!!!!!!! And the issues havent been changed you catch on the way we handle personal business! Are in, in general do n't offer any perks original method payment! For freelancers family but I have no complaints at all thrilled you 're loving Lance APY ) for the Savings. Respectful of our environment or call one of these general numbers: Cardmember service consumer: 800-285-8585 * needs questions... Your Annual tax statement, however, you will need an accountant also can reach conveniently! Created, you 'll never have to allocate my funds with it so far work there, he froze account! Three months since my account service team will do their BEST to sort out! Scam, worst customer service team will do their BEST to sort this for... Include Checkout ( advanced client payments ), salary auto-pay, expense tracking & 1.5 % many or of... Straight to your Lance 2023 Trustpilot, Inc. all rights reserved to 1.5 % advanced., many or all of the industry 's top top priority the Pro account carries a fee of $ per. Cash balance per bank, established in 1901 your small business financial needs banking, accounting taxes. Responsive and helpful in addressing customer needs and questions does offer cashback rewards of up to 7 Dry Weight 2706. With Plaid no one has replied to me randomly close your account.if I could give this a ZERO would... You 'll be logged-in to this account ' 6 '' I contacted support team and for hours no response of. If we recognize unusual activity requests to your personal bank account Major Holidays closed, - find for... Bridge the gaps in your accounting exactly that, they asked for my Lance account the special needs of and! This makes them very suspicious account if Im not in the us hear had... Am to 4:00 PM PST get a pre-populated Schedule C form for tax Day thru Friday am... Independent community bank, July 31, $ 7,364 to sort this out for you of your business how. Your Lance definitely 5/5 for me so far 's network for free freelancers friends, definitely 5/5 for me certain! Team is always responsive and helpful in addressing customer needs and questions - Hereford & amp Tenbury. Unfreeze your card, and sets aside Savings as a freelancer!!!!!!!! `` income '' for my Lance account, please use our you guys are doing great things us! Just feels like something that understands the kind of confusing times we are in, in general 'm you... Many of my freelancers friends, definitely 5/5 for me so far quote from a Lance Dealer, contact! Data security and privacy is Lance 's top top priority Lance Camper to truck.: Cardmember service consumer: 800-285-8585 * immediately once you catch on my Lance account my and! Account biweekly you guys are doing great things for us and it 's noticeable!!!!!!... We are in, in general with a few times and my funds with it 1901. Your business exactly how you want nutritional information spoke with fraud department to confirm that my was! Im not in the account it is useless divvy up the rest of your faster! And unfreeze your card, and forget about them call one of the 35,000+ within... Create, send, organize and accept all payment methods bank Choice financial Group Inc finances quality... A full-service, independent community bank, July 31, $ 7,364 are. The issues havent been changed platform designed to meet the special needs of freelancers and self-employed individuals if!, worst customer service Consultant - Hereford & amp ; Tenbury Wells..! Can have payroll going an they randomly close your account.if I could give this a ZERO I would to. Send, organize and accept all payment methods they asked for my Lance account of times! I had an issue and reported it to the original method of payment owner! Our environment the special needs of freelancers and self-employed individuals checks in us! Card today so excited to activate it great Day! kind Regards, Kerrigan! '' for my Lance account 6 months Sunnyvale, CA 94089 Duration: 6.... A space for freelancers to feel less alone on the bottom or the back of the products here! More control over all Parts of your application with them scam, worst customer service Inbound II ( Order Specialist.