Loved everything, staff was great, room was clean, pool was on point. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Ocean view. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. I went to the lobby Sunday morning and spoke to the property manager Vincent Federighi and explained what had happened. Rooms are bigger then most around. 6% cheaper Fairfield Inn & Suites by Marriott Ocean City 8.2 Excellent (1,008 reviews) 0.07 mi Snorkeling, Indoor pool . Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. 25th St. & The Boardwalk. Yes, we do have ocean view rooms. The room was clean and the hotel was great. We took a four-day weekend here in June 2022 for the Father's Day holiday. Posts are solely the responsibility of their respective authors. Crystal Beach Hotel. The room was carpeted and tiled in kitchen and bathroom. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Nice place to stay. Staff was less than easy to get along with. Thanks again for being our guest! Thank you from me and my grandchildren and you will be seeing us again. The view was beautiful. We also had to go to another building to get towels/washcloths/toilet paper, etc.. My biggest complaint is about our room location. Thanks for the review and we hope to see you again! Plenty of places to eat and everything is within walking distance. Videos; Webcam; Rooms; Barracuda's Bar & Grill; Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Non smoking, which we were happy about. Kudos to room service. Thanks again for the review and we hope to see you again soon! I was pleasantly surprised at how friendly and nice the front desk personnel were. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Guests looking for a simple, quiet stay appreciate the clean rooms and value price. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. We left to return later while she was leaving and another lady started her shift. We come to Ocean City every other year an stay here. We checked all of our belongings and moved everything into our new room. I understand that all four rooms couldnt be next to each other but our rooms were on three different floors. This is the version of our website addressed to speakers of English in United Kingdom. Booking.com. Ocean City MD 21842. Great location - show map. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. The location really met our needs as it wasn't as noisy and busy as closer to the pier and the commercial part of the boardwalk. Vincent seemed genuinely concerned but never getting back to us Sunday leaves me feeling like it wasn't that important to him. This service may contain translations powered by Google. There are so many great places to eat within walking distance. Liked the spacious mini fridge and micro. I cannot say enough of wonderful things about this hotel and staff. We changed our rooms twice in one day. ~disappointed, The Worst Customer Service(Rude and Unprofessional), This Hotel has the the worst customer service.I booked a room for 3 days and tried to cancel a few hours later due to a sick child.I called the hotel several times.they denied a refund or rescheduling.One of the customer representatives said to me several times"Don't interrupt me" and "I don't have more time to talk to You"and hanged up on me while I was talking. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. I think they were just short staffed because there were no other Covid precautions being enforced. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! The amenities were fantastic! The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. but location was the best thing ofall. Free WiFi access is available. The water pressure in the shower was very little. Taxes and fees that are shown are estimates only. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. This was our 1st getaway during Covid and it was very nice. The card has yet to be reimbursed). We made reservations for a Monday and Tuesday night the week of the hurricane unexpectedly rolled in the month of September. The view was beautiful. Ocean City, MD - Crystal Beach Hotel - "Really nice! Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. We left to return later while she was leaving and another lady started her shift. Bathroom was large and clean. The pool by the Barracuda Bar was open and well kept. Lunch + Dinner. Yes, it offers wheelchair access and facilities for disabled guests. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. Amenities; Gallery. Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. The partial view from my view was great ! Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. Lunch, We checked all of our belongings and moved everything into our new room. We'll stay here again if we go to OC in the future. This lets us know our reviews come from real guests like you. Free WiFi access is available. Kudos to room service. Overall, it wasn't too bad except for the bedbugs and some of the service. Are there any historical sites close to Crystal Beach Oceanfront Hotel? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Ample cabinet space for food Tips if you decide to stay here: Bring hangers because there isnt a lot of drawer space Bring hand soap because their soap is extremely drying Bring cleaning supplies (dish soap, Lysol wipes, paper towels, etc). I take great pride in hearing how wonderful your stay was! Room types may vary. Many travelers enjoy visiting Main Street Berlin (8.1 miles), Calvin B. Taylor House Museum (8.1 miles), and Transpeninsular Marker (6.9 miles). Great location at the start of the boardwalk away from all the noise and lights. 2 Queen-size beds 1 Queen-size bed. Summer Beach Condominium #3 35TH St Ocean City MD 21842. . * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. The same lady that we first encountered was there again and was still unpleasant and unapologetic. I am very happy to hear that you had such a great stay with us here at Crystal Beach. We left to return later while she was leaving and another lady started her shift. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? We didn't go and They ended up charging me for the Saturday ($509). On one occasion we were existing off the elevator and a lady met us as soon as the door opened and asked if we were in room #. Which room amenities are available at Crystal Beach Oceanfront Hotel? Yes, free parking, a parking garage, and street parking are available to guests. This is the version of our website addressed to speakers of English in Australia. Serving breakfast, lunch, dinner, and drinks a la carte, you . I stayed here two years ago and was very pleased with the entire hotel. . All you can do is check for them on arrival. Recent Updates | Crystal Beach Hotel | Ocean City MD Recent Updates Home Recent Updates FAQ What is your cancellation policy? Breakfast, I went back an hour later and asked about the room, it was ready but we were never notified. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. Bathroom was large and clean. A private bathroom comes with a bath or shower. The staff was very helpful when we had questions about the facility. Map. Additional sorting options might be available (by type of traveler, by score, etc). There was vacancy at the motel and this was a busy weekend coming up it was bike week. Nearby attractions include Embers Island Miniature Golf (0.2 miles), Old Pro Golf - 23rd Street (0.1 miles), and Old Pro Golf (0.3 miles). Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . The Crystal Beach Oceanfront Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. Great bed, could use better pillows. We've sent you an email so you can confirm your subscription. The property offers free parking. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. my version of THE BEACH EXPERIENCE, Location was amazing had a balcony facing the ocean and it was beautiful. Look no further than Barracuda's Bar & Grill! And she proceeded to remind us that we needed to keep our dog quiet. The room was carpeted and tiled in kitchen and bathroom. In fairness to the hotel and its staff, this situation was handled well. Claim your listing for free to respond to reviews, update your profile and much more. But overall we enjoyed ourselfs and will probably return in the future. Taxes and fees that are shown are estimates only. After some arguing back and forth and her still insisting we needed to move she told us the room was unsafe and that's why we needed to move. The card has yet to be reimbursed). We stayed here solely out of the proximity to Buxy's, which was our destination for the night. When I told her that three of the rooms were the same type (ocean front)she said that there were people already occupying the rooms near ours. The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. Contributions should be appropriate for a global audience. This place was completely filthy. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. Booking not found double-check your booking number and PIN then try again. ay 8/25 putting loads of clothes in a dryer. Hungry? Booking.com does not accept responsibility or liability for any reviews or responses. I told her it was 1:30am in the morning that I had drove 9 hours to get there, I had unpacked all of our stuff and I was not moving. Plenty of places to eat and everything is within walking distance. The room was an ocean view on the top floor. We brought it up to the front desk and asked for a new room. Please note that all Special Requests are subject to availability and additional charges may apply. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Do yourself a favor and stay someplace else. I stayed at the Crystal Beach Hotel, Room 512, and came home with bites all over myself and my wife. The rooms are pleasant and clean. We offer two outdoor pools, a fitness center, Barracudas Bar & Grill, and direct access to the beach! . Crystal Beach Oceanfront Hotel: Bed bugs - See 477 traveller reviews, 232 candid photos, and great deals for Crystal Beach Oceanfront Hotel at Tripadvisor. Our first night was fine without any complications. Customer service/satisfaction is not a priority at this hotel. Loved the jetted tub. Does Crystal Beach Oceanfront Hotel have any great views? It was around 1:30am at this point and I was in bed. This is the version of our website addressed to speakers of English in the United States. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Some of the more popular amenities offered include free wifi, a pool, and free parking. 2.5 star property. The lady at the front desk was very standoffish and rude. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Children 18 and above are considered adults at this property. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Bed Bugs. She then assigned us a new room. Which languages are spoken by the staff at Crystal Beach Oceanfront Hotel? Crystal beach hotel in Ocean city Md did not provide maid service. Our room was a very nice size and very clean. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. What are some of the property amenities at Crystal Beach Oceanfront Hotel? Would def recommend. Just an all around wonderful experience. YUCK! In the room beside us was a big family with 4 kidsthey were also associated with another family down the corridor that also had several children. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. The room was clean and the hotel was great. The same lady that we first encountered was there again and was still unpleasant and unapologetic. The staff was very welcoming and pleasant! Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. I asked why and they said because of Covid. We stayed for 6 nights in August 2008. I would definitely stay here again. Additional charges may apply. The lady at the front desk was very standoffish and rude. Lock in the lowest price from these sites. This is the version of our website addressed to speakers of English in Malaysia. For specific inquiries, we recommend calling ahead to confirm. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Inn on the Ocean Bed & Breakfast 1001 Atlantic Avenue, . We were fully refunded (at least, we were told. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. We left to return later while she was leaving and another lady started her shift. I didn't even want to give 1 star. They stood in the hall and waited while we packed up the entire room and escorted us to our new room on the second floor. Oceanfront Oceanfront Two Queen Beds More Info Book Now Barracuda's Bar & Grill : Closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, Bar is closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, 2nd Floor Pool & Bar: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023, Boardwalk Pool: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023. Liked the spacious mini fridge and micro. Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. My husband said I'm sorry but we are in this room. See more questions & answers about this hotel from the Tripadvisor community. The property offers free parking. The sofa looks like it hasn't been pulled away from the wall in quite sometime, there were soo many dust bunnies and filth. Tripadvisor performs checks on reviews. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. However, our policies regarding cancellations are clear and we adhere to these for all guests. The view was beautiful. and that we needed to leave that room immediately. First impression was not well maintained, but I'm glad we chose this place. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. She checked me in. Max: 6 persons. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Most of the pool was in the shade by 3pm so it got a little chilly. The room itself was spacious and even had a little kitchenette. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. I stayed here two years ago and was very pleased with the entire hotel. Located on the Boardwalk at 25th Street, Crystal Beach is an oceanfront hotel that features an outdoor pool and a variety of rooms to suit every family's budget. Which popular attractions are close to Crystal Beach Oceanfront Hotel? The room and everything in it seemed fine, clean, spacious when we got in. Our first night was fine without any complications. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! This one appeared to be either a 5th stage or adult bedbug. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. Once that was done everything got much better. 87 reviews of Crystal Beach Oceanfront Hotel "Wow, the quality has gone downhill. Normally I wouldnt mind but when you are at a beach, sand gets everywhere no matter how careful you are. Please see our partners for more details. Thanks again, we hope to see you soon! The first time our dog barked because of alerting us that something wasn't right.she's very protective! Thank you so much for the excellent review! Thanks for a great vacation. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. Room could have been a little bit more updated with modern or newer spreads and flooring. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Please enter a valid email address. I put it in toilet paper and checked it. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. We checked all of our belongings and moved everything into our new room. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Big bathroom. The hotel staff is very friendly and accomodating. The lady at the front desk was very standoffish and rude. Maybe the girl recognized him but I thought that was very unsafe. Crystal beach hotel refunded us the first night, but the second hotel, Carousel, did not give us a refund. Check your booking confirmation email to find your booking number and PIN. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America The same lady that we first encountered was there again and was still unpleasant and unapologetic. La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. Our group had seven people spread over four rooms and everyone had issues with their rooms. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. We brought it up to the front desk and asked for a new room. We love this hotel. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. I cannot say enough of wonderful things about this hotel and staff. The hotel staff is very friendly and accomodating. Try again. It was exactly what I had expected after reading everyone's reviews. We won't be back. There are so many great places to eat within walking distance. Our doctor confirmed that we were biten by bedbugs. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. Crystal Beach Hotel in Ocean City. Our first night was fine without any complications. The yellow building with blue trim and white railings fits in with nearby hotels. The room was an ocean view on the top floor. View . Holiday Inn Hotel & Suites Ocean City MD1701 Baltimore Ave., Ocean City Ocean City, MD, Ocean City Mennonite Church12101 Ocean Gtwy Ocean City, MD, Comfort Suites Ocean City12718 Ocean Gtwy Ocean City, MD, Inn on the Ocean Bed & Breakfast1001 Atlantic Avenue, 10th Street And The Boardwalk, Ocean City, Maryland 21842 Ocean City, MD, Ocean City Beach Patrol109 Dorchester St Ocean City, MD, Ocean City Chamber of Commerce12320 Ocean Gtwy Ocean City, MD, Ocean City Beach & Linen102 78th St Ocean City, MD, Holiday Inn Hotel & Suites Ocean City1701 N Baltimore Ave Ocean City, MD, Days Inn Ocean City2210 N Baltimore Ave Ocean City, MD, Holiday Inn Express Hotel & Suites Ocean City12601 Coastal Hwy Ocean City, MD, Crystal Beach Hotel2500 N Baltimore Ave Ocean City, MD, Ramada Inn Ocean City MD4201 Coastal Hwy Ocean City, MD, Howard Johnson Plaza Hotel Ocean City Oceanfront1109 N Atlantic Ave Ocean City, MD, Howard Johnson Express Inn Ocean City2401 Atlantic Ave Ocean City, MD, Holiday Inn Express Hotel and Suites12601 Coastal Hwy, Ocean City Ocean City, MD, Holiday Inn Hotel and Suites Ocean City1701 N Baltimore Ave Ocean City, MD, Holiday Inn Ocean City, Ocean City6600 Coastal Hwy Ocean City, MD, Holiday Inn Ocean City17 N Boardwalk Ocean City, MD, Holiday Inn Oceanfront MDOceanfront 67th Street, Ocean City, Maryland, Usa, 21842 Ocean City, MD, Ocean City Coconut Malorie200 59th St Ocean City, MD, O'Donnell, Philip Ocean City Realty9733 Village Ln, #6 Ocean City, MD, Ocean City Golf Groups2210 N Baltimore Ave Ocean City, MD, Ocean City Health & Racquet6103 Sea Bay Dr Ocean City, MD, Ocean City Sky Tours1500 Teal Dr Ocean City, MD, Ramada Limited Ocean City4201 Coastal Hwy Ocean City, MD, Ocean City Golf Getaway9935 Stephen Decatur Hwy, #141 Ocean City, MD, Holiday Inn Ocean City Hotel6600 Coastal Hwy/oceanfront Ocean City, MD, Ocean City Realty12543 Torquay Rd Ocean City, MD, Ocean City Hotel Motel Rstrnt4001 Coastal Hwy Ocean City, MD, Econo Lodge Oceanblock Ocean City14502 Coastal Hwy Ocean City, MD, Comfort Inn Gold Coast Ocean City11201 Coastal Hwy Ocean City, MD, Best Western Ocean City Hotel6007 Coastal Hwy Ocean City, MD, Quality Inn Boardwalk Ocean City1601 N Atlantic Ave Ocean City, MD, Comfort Inn Boardwalk Ocean City507 N Atlantic Ave Ocean City, MD, Ocean City Public Works Adm208 65th St Ocean City, MD, Ocean City Vacation Rentals - THE PLAZA9800 Coastal Hwy Ocean City, MD, Ocean City Vacation Rentals - THE QUAY10700 Coastal Hwy, Ste 2099 Ocean City, MD, Ocean City Vacation Rentals - THE CAPRI11000 Coastal Hwy, Ste 201 Ocean City, MD, LONG & FOSTER: OCEAN CITY Vacation Rentals Office11701 Coastal Hwy, #2 Ocean City, MD, Art League of Ocean City502 94th St Ocean City, MD, The Ryan Haley Team Ocean City Real Estate7200 Coastal Hwy Ocean City, MD, Ocean City Weekly Rentals700 Philadelphia Ave, #a Ocean City, MD, Lynch, Vaughn - Ocean City Property Service6808 Coastal Hwy Ocean City, MD, Ocean City Condo Rentals127th St Ocean City, MD, Ocean City Town Recreation200 125th St Ocean City, MD, Ocean City Town Transportation206 65th St Ocean City, MD, Ocean City10005 Golf Course Rd Ocean City, MD, Ocean City Police Records6501 Coastal Hwy Ocean City, MD, Ocean City Tennis Center104 61st St Ocean City, MD, Ocean City Fire Department301 N Baltimore Ave Ocean City, MD, His Honor's Place1201 N Baltimore Ave, Ocean City, Md 21842-3624 Ocean City, MD, Ocean City 24 Hr Locksmith109 142nd St Ocean City, MD, Tidelands Caribbean Hotel and Suites5th Street On The Boardwalk Ocean City Ocean City, MD, Best Western Ocean City Hotel5501 Coastal Hwy Ocean City, MD, Sleep Inn and Suites Ocean City11 N Baltimore Ave Ocean City, MD, Crystal Beach Hotel2500 N. 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