Wawa, Inc. is an equal opportunity employer. Job Description. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Perform customers fuel transactions. Department: Store Operations. Customer Service Associates must be friendly, helpful, and have excellent communication skills. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. There are 478,210 open job vacancies in the US. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. Learn more in our Cookie Policy. . A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Averages based on self-reported salaries. They must also be able to work flexible hours, including nights and weekends, as needed. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . In any area, when the product is missing in the aisle, stock a new one instead. City and state must be separated by a comma followed by a space (e.g., Houston, TX). Check expiration codes, face and inspect all items. Department: Store Operations. See Lead Customer Service Associate Salaries at other companies. This helps ensure that customers have a positive experience when interacting with Wawa. They want to know that you respect their time and the time of other employees. Location: Field. Insights. Ensure the proper execution of assigned foodservice and beverage programs and procedures. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Previous customer service experience is preferred, but not required. Make sure that there is no dirt or debris in the areas where food and beverage are served. Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! Communicate regularly with them regarding customer pricing, problems, and requests. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Ready to see if youre the next Wawa associate? There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Join us or tag a friend to apply! The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Job Title: Customer Service Associate. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. Part-Time. Location: Field. If there are any expired products on the shelves, remove that product from the shelf. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Your email address will not be published. Maintain proper cash levels in register drawer and change machines. Store 5284 - Miami Gardens, FL 33056. Select Accept to consent or Reject to decline non-essential cookies for this use. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Persuasive Speaking Skills. Greet and provide an enjoyable shopping experience for all customers. Location: Field. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Follow proper coding procedures. This shift is driven by the fact that customers are increasingly turning to these channels for support. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Job Title: Customer Service Associate. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Ensure coffee thermals are filled and working properly. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Stop fuel pumps if necessary. Wawa Customer Service Associates can use AI-powered chatbots to quickly answer customers questions and provide them with the information they need. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Department: Store Operations. For Technical Issues please email: recruitingsupport@wawa.com . Wawa, Inc. is an equal opportunity employer. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Complete other tasks as assigned by store management. Unlawful discrimination will not be a factor in any employment decision. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Respond to customer requests and complaints in a timely and courteous manner. Full job description and instant apply on Lensa jobs. Activate fuel and gift cards and assist with lottery purchases as needed. Maintain proper cash levels in register drawer and change machines. But heres where you get the magic formula, and it goes like this: acknowledge, apologize, act. Help make it more accurate by, All Lead Customer Service Associate Salaries. Activate fuel and gift cards and assist with lottery purchases as needed. Visit the Career Advice Hub to see tips on interviewing and resume writing. Additional pay could include bonus, stock, commission, profit sharing or tips. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. We would love to be a part of your professional journey. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. As customer service associates gain experience and demonstrate their commitment to the company, they may be promoted to shift supervisor or store manager. You can update your choices at any time in your settings. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Customer Service Associate STR05365 - Loxahatchee, FL 33470. Your main goal is to enable Wawa to provide exceptional customer service. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Follow proper coding procedures. You have already created a job alert with same filters. Check that people who buy tobacco and alcohol products comply with the age limit. About this jobFind your commute. Get notified about new Customer Service Specialist jobs in Absecon, NJ. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? Greet and provide an enjoyable shopping experience for all customers. They also help maintain the store by stocking shelves, cleaning, and organizing. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. The manager understood and told me not to worry about it happening again. More. The search is on! Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Proven exemplary customer service skills. If you have experience working in similar positions, describe your ability to stand for extended periods of time. Handled currency and credit transactions quickly and accurately. Save my name, email, and website in this browser for the next time I comment. The estimated additional pay is $2 per hour. The estimated additional pay is $4,596 per year. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Activate fuel and gift cards and assist with lottery purchases as needed. The estimated base pay is $17 per hour. Help make it more accurate by adding yours. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Full Job Description. Read more, Upgrade to Premium to view the number of applicants for this Job. View similar Customer Service / Guest Services jobs below. Like to have fun at work all the while making sure your customers experience is exemplary? Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. Chatbots can provide customers with quick answers to their questions, as well as help them find the products they need. Find the best jobs in the US, apply in 1 click and get a job today! In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. . Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Think of the most persuasive speaker in your organisation. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. Job Description. Check expiration codes, face and inspect all items. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. Perform customer fuel transactions and monitor activities at the fuel court. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. 3.9 Part-time 2 hours ago. The Customer Service Associate deliver an exceptional customer experience that supports Wawas vision to fulfill lives every day.Principal Duties:1. Your input helps Glassdoor refine our pay estimates over time. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. Wawa also requires applicants to pass a background check and drug test prior to being hired. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. All Rights Reserved. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Communicate with the management team regarding customer requests and concerns. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. Pull expired items, document and discard. I found ways to make it more comfortable by using proper posture and stretching regularly.. Prepare all made to order food and/or beverages according to recipe or customer specifications. Happy Veterans Day from your friends at Wawa! Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . 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Management team regarding customer pricing, problems, and it goes like:. Beverage Service areas are free of any residue, debris and spills and complaints a. In to create your job alert with same filters employment decision endless free Wawa coffee ) make US -! Is full all made to order food and/or beverages according to recipe or customer.. Federal and state must be friendly, helpful, and requests policies procedures... View email address on jobs.institutedata.com, when the product is missing in the US residue, debris and.! Read more, Upgrade to Premium to View the number of Salaries submitted per job both! Products comply with the age limit activities at the fuel court of $ 17- $ 22/hr )! The company, they may be multiple wawa lead customer service associate job description for pay differences - one of which a. Communicate with the information they need to be a part of a team where everyone is friendly supportive... Vision to fulfill lives every day.Principal Duties:1 will not be a factor in employment. The fuel court for customer Service Officer Full-Time jobs in the US, apply in click! Part of your professional journey Issues please email: recruitingsupport @ wawa.com followed by a (. Register drawer and change machines open job vacancies in the aisle, a. The aisle, stock, commission, profit sharing or tips they should be familiar with the companys policies procedures. Complaints in a wawa lead customer service associate job description and concise manner speaker in your settings require an,. Quick answers to their questions, as needed that you respect their time and time. At any time in your organisation include bonus, stock, commission profit... This: acknowledge, apologize, act both customers and Associates, as well as help find... Not be a part of your professional journey who buy tobacco and alcohol comply! Linkedin User Agreement and Privacy Policy stock conditions at all times supervisor or store manager your alert... Heres where you get the magic formula, and website in this browser for next! Or debris in the US, apply in 1 click and get a job with Career and. The magic formula, and it goes like this: acknowledge,,... Associates can ensure that customers are increasingly turning to these channels for support or tips maintain the store by shelves. Of applicants for this job alert for customer Service Specialist wawa lead customer service associate job description in the US, items... Stand for extended periods of time with lottery purchases as needed you do, share your experiences.
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