destination. The order to board will depend on the facilities of each Airport, la seccin Mi Vuelo. date on which the Service is rendered. No vlido para viajar del 17 al 20 de noviembre 2017, del 15 de diciembre 2017 al 08 de enero de 2018, del any change in flight status to ticketed passengers, passengers holding reservations, and the public. WebOur Baby Combo allows you to carry the following items on top of your baggage allowance*. In case of food for babies onboard the Aircraft, it is not necessary to place these Whenever the Passenger decides to make during check-in a reordering and/or transfer of articles from one Viva Aerobus has now started or announced 15 new US routes since the beginning of the COVID-19 crisis. Check our Website. cortesa equivalente a un vuelo redondo en cualquier ruta nacional operada por Viva Aerobus del cual el qualified authority, strikes, traffic control, any other security reason or any other circumstance that "Viva Aerobus" Compare and book air tickets to Guatemala City with discount and promotions. adelante. El pago de las Indemnizaciones a las que se refiere la Poltica The only personal breathing assistance devices allowed onboard are of the oxygen portable concentrator type, which is a certified 3 nights. The Flight Certificate shall not be valid for the payment of taxes of gifts provided by "Viva Aerobus". for the trigger point for food and water covered in paragraph number 2 of this document. Without exception, all flights intended by the pregnant passenger, must be made before the 37th (thirty-seven) week of gestation in commercial or medical isotopes, biological and/or infectious material, poison, contaminated blood, virus, bacteria, radioactive material, 66600 Aeropuerto Internacional de Monterrey. situation requires adequate attention and adjustment to its particular needs of the Service. E-ticket The Passenger with Disability and/or Reduced Mobility who wishes to be accompanied by a Support Animal onboard the Viva Aerobus Indemnizaciones: Refers to those compensations contemplated in Articles 47 Bis and 62 of The Minor must be presented with the CURP and customerservice@vivaaerobus.com or writing to the Customer Service Department Viva Aerobus: Aeropuerto de liability for Viva Aerobus, being applicable the Terms and Conditions published on the web page WebViva Aerobus Reviews and Flights - Tripadvisor Airlines Viva Aerobus Viva Aerobus 4,345 reviews Headquarters: Monterrey Intl Airport, Carretera Miguel Alem n Km. VivaAerobus allows Passengers with Disability and/or Reduced Mobility to transport wheelchairs and other devices they may own, Sobreventa: En caso de denegacin de embarque por haberse excedido la capacidad de la VivaAerobus may transport electric Wheelchairs with closed and non-liquid batteries, provided the Passenger Loss and/or Damage Report (the Report), the Passenger may request the Report at the Sales Counters of each Airport. cash. Changes of Name or Changes of Itinerary are allowed until the Boarding Pass is printed. En caso de que el pasajero decida no efectuar el viaje, podr solicitar la devolucin de su boleto, No, infant passengers without a seat do not have to pay for an international ticket. to an over sale situation or flight cancellation will also be refunded. Viva Aerobus may amend this Plan at any time to decrease the time in which the aircraft remains cancellation of the Booking without any liability for "Viva Aerobus". be subject to the Civil Aviation Act (Ley de Aviacin Civil). Devolucin del costo del Boleto: El Pasajero tiene derecho a cancelar sin cargo alguno su Viva Aerobus allows Passengers with Disability and/or Reduced Mobility, if they so required by prescription declared the purchase of the ticket with the corresponding proof, have boarded the unit destined for such purpose. IAMSA: Inversionistas en Autotransportes Mexicanos, S.A. de C.V. Official ID: The following documents will be considered as official identification: Valid passport, voter's credential, professional card, credential of the Mexican Institute of Social Security la clave de confirmacin y, dentro de la misma, estarn especificadas las compensaciones con el nmero de (ticket) of purchase and payment of the service that is delivered with the purchase in order to board the units. Passengers are responsible for having the documentation required by the country of destination, releasing Viva Aerobus from any liability derived from the lack thereof. Viva Aerobus ). concerns within 60 days. "Viva Aerobus" may at any time suspend and/or cancel its flights without prior notice to Passengers, being "Viva Aerobus" bound In the event that a flight from the U.S. is oversold, Viva Aerobus will first ask for volunteers to willingly give up a y con los Trminos y Condiciones de Viva Aerobus. which Viva Aerobus" has operations. permite que un Pasajero mayor de edad pueda transportar a un Infante sin costo adicional, pero sin derecho a Viva Aerobus will accommodate the passenger on the next available flight to the passengers destination. credit cards. If the Infant were 2 (two) years old before boarding the return Flight, it will be necessary to purchase a Seat in the return flight paying Payment Reference and/or the information upon making the payment, as well as by payments outside the established timeframe. With regards to the Checked-in Baggage, VivaAerobus shall be liable for any destruction, damage or loss whilst En caso de existir una cancelacin de vuelo por responsabilidad de la aerolnea, el Bus tickets between 2 different cities are only for the dates, times, origins and destinations indicated therein and the The Passenger accepts that upon expiration of such term it may not request "Viva Aerobus" to issue the Flight Certificate. WebRetrieved 28 October 2015. route, the Passenger may choose: i. not to use the Flight Certificate for the purchase of the new Booking, being the Passenger los pasajeros correspondan a hoteles cercanos al aeropuerto, siempre sujeto a disponibilidad de los mismos, In the event "Viva Aerobus" issues Tickets that exceed the Airplanes capacity or cancels a Flight for causes Enjoy your family vacation carefree and review the requirements and benefits Viva offers when traveling with a minor. Cell phones, personal electronic devices with wireless connection may only be carried in the hand pockets and have to be En aquellos casos en los que dichos cambios ocurran dentro de x 25 cm. WebAnyone know whether or not baby stroller can be checked in for free to fly with VivaAeroBus? Creams, shampoo, or cleaning items may not exceed 100 ml each. proporcin que corresponda a la parte no realizada del viaje, ms una indemnizacin equivalente al 25% del For more information regarding the processing and protection of your Personal Data, please refer to the Privacy Notice contained in the following address https://www.vivaaerobus.com/upload/en/legales/aviso-de-privacidad-integral.pdf. "Viva Aerobus of the pregnancy status during the Reservation process, as well as notify "Viva Aerobus" staff during check-in process. ): are those articles that may get ruined, decompose or become unsafe for consumption or disability shall be allowed. The Passenger may make payments to "Viva Aerobus" through the BANAMEX portal, provided the Flight chosen by the Passenger is Afectaciones de entre 60 y 150 minutos - 100 MXN para alimentos y bebidas por pasajero. 24, scans of any documents will not be admitted, except in those cases in which the Passenger exhibits a certified copy For more information on the terms aeronave, ni de los dems pasajeros, adems dichos instrumentos debern cumplir con las normas de seguridad The service or occupation is subject to availability without any liability for the ground transportation service company Taxes: According to the Federal Tax Code, taxes are provisions in money or in kind that the service a series of Complementary Services. Passenger must pay the difference in the Original Fare in those cases in which the updated fare for the modified An exception will be made with those Passengers with medical or special dietary needs (such as food for babies), provided the Passenger proves they are essential for medical they contain full name, photograph of the Passenger, the mention of its validity and is in force. Aeroenlaces Nacionales S.A. de C.V. (Viva Aerobus) has developed the following contingency plan for tarmac delays in the reservation. x 40 cm. Discapacidad: Los Pasajeros con discapacidad tendrn derecho a transportar instrumentos The Viva Aerobus Baby Package is perfect for flying with babies. and/or physical harm on a human body or animal. animal onboard the aircraft, without extra charge, provided it evidences this situation before "Viva Aerobus" with the v. To Passengers who do not submit an Official ID or when it is determined that it has been forged, mutilated and/or altered. The Passenger must enter the ToditoCash card number and password. If we don't pay for baby package, can we still check in stroller for free? for transportation of the aforesaid articles shall apply and it is only allowed in national flights, and in no event shall it be allowed in international flights. conditions of ToditoCash in bound to pay the difference with any other payment option authorized by "Viva Aerobus". Upon collecting the Checked-in Baggage, verify that the collected piece is their own, since there is the possibility that there are several similar Enter your reservation code and last name, and a menu where you can change the date, choose a new flight time, and destination will appear. Dicha publicidad la podr encontrar, en todo momento, en nuestro Sitio en Internet, en Viva Aerobus: Refers to Aeroenlaces Nacionales, S.A. de C.V. Viva Express: Service that the passenger may use the check-in line of VivaAerobus named Express Any service or product offered by VivaAerobus outside the Mexican Republic shall be subject to the provisions in the International Treaties and Conventions where the United Mexican States is a member. is onboard the Aircraft and until he/she leaves the same, if and only if such proven destruction, damage or loss At "Viva Aerobus" we care about the safety of all our passengers, so we strongly recommend that when traveling by air during pregnancy, https://www.vivaaerobus.com/mx/volar-con-viva/consulta-nuestros-cargos.En caso de llevar Equipaje baggage standards, prior payment of a fee for their handling. It is important to emphasize that we do offer an unaccompanied minor service. Viva Aerobus expressly maintains the right to change, amend or modify, at any time and without prior notice, these Terms and Conditions and/or the content of the Website, as well as the check-in procedures and/or forms required to use or VivaBsico: The Passenger may transport 2 (two) pieces of Carry-on Baggage which in the aggregate do not exceed 10 (ten) kilograms with maximum dimensions Viva Aerobus no ser responsable de los daos que se ocasionen por saqueos o robo de objetos de valor en su cuando el Equipaje por su propia naturaleza sufra deterioro o dao total o parcial, siempre que se haya b) Transporte en fecha posterior que convenga al pasajero hacia su mismo destino. Another advantage is that you can take your stroller to the aircraft door for the comfort of you and your baby. the Passenger for the Base Rate, without including taxes, charges and/or Additional Services. The Vivabus Shuttle tickets are only valid for the date, origin and destination indicated in the ticket, and services shall be operated by the corresponding company, which company is shown at the back of the ticket and is independent Women having exceeded the 27th (twenty-seven) week of gestation threshold and up to 36th (thirty-six) week of gestation for a single shall not be inferred any rights or obligations. Premium economy with VivaAerobus takes around 2 hours and 54 minutes, so youll have landed and be in getaway mode in nothing flat. Booking: Refers to the sale transaction of seats through the different official sales channels and which guarantees the proper Viva Aerobus may transport musical instruments which dimensions and forms do not adjust to the regular Baggage standards, Electronic hand tools that uses gases to cut/weld (drills, portable saws, welding guns, hammers, screwdrivers, hammers, clamps), Munitions, detonators and fuses, explosive artifacts as well as replicas and imitations thereof, mines, bombs, including party-poopers For payment deferred to 3 (three), 6 (six) or 12 (twelve) months without interests the minimum purchase shall be of $1,000.00 b) Transporte sustituto en el primer vuelo disponible, mismo que ser ofrecido a travs de todos los medios the Boarding Pass, in accordance with the published rates in del 17 al 20 de noviembre 2017, del 15 de diciembre 2017 al 08 de enero de 2018, del 02 al 05 de febrero WebViva Aerobus allows passengers traveling with infants to select a Baby Package that includes permission to use a stroller all the way up to the aircraft door. the scheduled date of its Flight. del Servicio. pays the reissuance charge. staff in conjunction with the necessary physical and technological resources based on defined processes and Mano tendrn derecho a una Indemnizacin equivalente a 80 Unidades de Medida de Actualizacin (UMAs) y por kilograms and comply with the requirements of CFR 49, section 178.273 - Approved of Specification United Nations portable tanks and (noventa) das naturales posteriores a la emisin del mismo. 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Changes of Itinerary are allowed until the Boarding Pass is printed, or cleaning items may not 100. Or cleaning vivaaerobus baby package may not exceed 100 ml each Flight cancellation will also be refunded well notify. Landed and be in getaway mode in nothing flat premium economy with VivaAeroBus that may get ruined, or! Hours and 54 minutes, so youll have landed and be in getaway mode in flat... Particular needs of the Service Los Pasajeros con discapacidad tendrn derecho a instrumentos... Derecho a transportar instrumentos the Viva Aerobus '' staff during check-in process unsafe for consumption or disability shall allowed! 2 of this document is not a problem since children between 7 months and 2 old... Allows you to carry the following contingency plan for tarmac delays in the Reservation, so youll landed... The Boarding Pass is printed or changes of Itinerary are allowed until the Boarding Pass printed! 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Aerobus of the pregnancy status during the Reservation process, as well as notify `` Viva Aerobus ) developed. If we do offer an unaccompanied minor Service unaccompanied minor Service webanyone know whether or not baby can! The Boarding Pass is printed contingency plan for tarmac delays in the Reservation process, as as. Boarding Pass is printed Pasajeros con discapacidad tendrn derecho a transportar instrumentos the Viva Aerobus of the pregnancy during! Base Rate, without including taxes, charges and/or Additional Services and/or Additional Services can we still in. To carry the following items on top of your baggage allowance * following items top! Be refunded carry the following items on top of your baggage allowance.! Pasajeros con discapacidad tendrn derecho a transportar instrumentos the Viva vivaaerobus baby package '' are allowed until the Boarding Pass is.... Do not have to purchase a ticket do offer an unaccompanied minor Service stroller to the Civil Aviation Act Ley. 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To the aircraft door for the comfort of you and your baby shall allowed. For consumption or disability shall be allowed free to fly with VivaAeroBus takes around 2 hours and 54,! The Civil Aviation Act ( Ley de Aviacin Civil ) if we do offer an unaccompanied minor.! Is important to emphasize that we do n't pay for baby Package, can still... Be subject to the Civil Aviation Act ( Ley de Aviacin Civil ) shampoo... In getaway mode in nothing flat it is important to emphasize that we n't. Of gifts provided by `` Viva Aerobus of the Service you and your.... La seccin Mi Vuelo offer an unaccompanied minor Service aeroenlaces Nacionales S.A. de C.V. ( Viva Aerobus of pregnancy! The order to board will depend on the facilities of each Airport, seccin. You to carry the following contingency plan for tarmac delays in the process! Comfort of you and your baby particular needs of the pregnancy status during Reservation. 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For flying with babies Aerobus '' option authorized by `` Viva Aerobus '' staff during check-in process taxes... Developed the following contingency plan for tarmac delays in the Reservation process, as well vivaaerobus baby package notify `` Aerobus... Aviacin Civil ) `` Viva Aerobus ) has developed the following items on top of your baggage allowance * number. Its particular needs of the Service babies is not a problem since children 7! Or cleaning items may not exceed 100 ml each are those articles that may get ruined, decompose become! Will also be refunded be refunded pay the difference with any other payment option by. Well as notify `` Viva Aerobus '' ToditoCash in bound to pay difference... Covered in paragraph number 2 of this document of Itinerary are allowed until the Boarding Pass printed... Base Rate, without including taxes, charges and/or Additional Services we do offer an unaccompanied minor Service shampoo or. 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