I have returned items before, with the receipts, and have had no problems. The "treasure-hunt" mentality can yield high-quality purchases for very good prices. If Ross offered clothing rentals you'd have no problem, but it doesn't. I always plan on a store credit when I return items. What can you tell the job seeker about Ross Stores's Bereavement Leave? Our expert guidance can make your life a little easier during this time. Needless to say I threw it away and wasted my money! The exception to this is if you pay with a check. No need to present ID or a receipt or sign anything. I bought a couple of things at Ross one of them was a pair of shorts when I got home I couldn't find them is there a way to get them if I still have the receipt or I just have to accept that I spent $12 and didn't get anything haha? Discover how we can support your local organization. I went in to the Ross in Hemet California today to do a return. I just went through that today with shoes I bought in the A.M and returned in the evening. An example of data being processed may be a unique identifier stored in a cookie. Well I found another receipt and read it 3 times. Yes call them and complain. With Ross, it's better to really think before you buy. Change their return policy. So screws everyone over because we have to work longer or . I explained to the person my license even had picture of how little hair I'd have couple months ago because of cancer. Where is Parmesan Cheese in Walmart? She took one look at it (it was slightly faded) and proceeded loudly to give me a lesson on what I should have done to the receipt. I read Ross return policy but didn't find any thing about returning within 24 hours require ID. When we came home the money was already in the card! I felt discriminated against and for good reason that I will not go into here. They are separate companies operated by different people with different policies. Check out Cakes. If you wear items don't expect a refund, if housewares are removed from the box don't expect a refund. Your response will be removed from the review this cannot be undone. If you dont receive a card, you may have to show ID each Tuesday when you check out. Could not returned them. At Ross, we recognize and appreciate that our Associates play essential roles in delivering great value to our Customers. The cashier explained that she could not give me cash it would have to go back on the debit card it was purchased with which I did not have as my husband was with me when the purchase was made and he paid for them. I live in show low AZ, I told my cashier I would be wearing a pair of shoe I bought to work to try them out because I have bad feet, asked if I would be able to return if not happy she told not a problem with receipt 90 day no matter if there used, worn or damaged that would return them very miss leading. Really, Like I Didn't Need An I.D. He stated on the back of the receipt. Having a receipt will marginally increase the chances of your return request getting accepted. This woman will be fired and I will do whatever it takes to make this happen. You can take this for as long as you want and still be employeed so when we need more help, they can't hire anyone because technically they still work there and count for employees. I went to the location immediately (7/8/2018) between 5:00 p.m. and 5:15 P.M., with original receipt in hand. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); Also, Jewelry purchases from Ross-simons will follow their 30 days Ross simons return policy. I'm very upset and would like an answer. 10. It was a 10kt gold Love-knot design. Keeping your receipt secures the amount you will get back even if it's over 30 days. Picture frames, shoes, etc. I tried to do a gift exchange and was expecting cash like any other store I would do this at cuz honestly I don't like their merchandise at all here and it's very disorganized and messy clothes and other items on the floor everywhere associates are rude and yelled at us when we tried to return items when they said I couldn't return it unless I have the card it was purchesed on with me when all I really needed was the gift receipt and the item with the tag on it witch I had this commercial palms location needs to be shut down or changed because I'm not shopping at Ross ever again because of this. This link will open in a new window. I had save my receipt I waited for the longest time on line. I am DONE with Ross! I returned some shoes on Monday, 2 days ago, and the refund was to go back on my Visa but I am not seeing this in my account. I have made plenty of returns with no issues. This lady needs some training on how to treat customers. This is a very questionable practice that unlawfully collects private information on customers. Styles, colors and items will vary by store. When she rung the exchange she said that it was worth 50-60% LESS what i originally paid. I take this into consideration when shopping there. It argues that weak methodology and poor research practice undermined what should have been an important report with innovative propositions for probation policy and practice in England,Wales and beyond.The 2004 report directly informed two articles (Lewis et al. When I got home and opened them it was to my attention that they were broken! The belt buckle completely fell apart and couldn't be fixed in less than month. I have shopped at this store for YEARS, and NOTHING that was $25.00 ever rang up for .45 cents!!!! 2y. Nathan's voice! Thank you. Can I still return them? It is unfair to be treated this way and honestly, it does not help that many other customers will judge you for speaking to management in this particular area. I went back the following day with the receipt. Cashier needs to learn more about return policy of Ross. If the item you were returning didn't have the tag with it anymore, they can legally decline the return if the description doesn't match because without the tag, the description is all they have to go on. At ross, you may be able to return a product regardless of whether the receipt is present or not. As you know it will only be a matter of time before the whole empire comes falling down because of my great scamming ability to stick Ross with clothes they got back and my store credit of 41.00 dollars that I have to use in their store. Was returning items to Ross in Midlothian, TX, that I purchased last week. That's not my job." What an asshole. They apologized and said that they couldn't do anything about it. If the tags are off and you don't have your receipt your damn problem. Other stores don't have as much of an issue with rentals - mostly because they charge higher prices. While I do agree with the 30 day exchange policy if under 30 days and the merchandise is not worn and tags attached, I think they should at least give a store credit with no receipt. I returned 10/11 items only a day after purchase & paid $22.02 cash & $74.87 was store credit. The most rude person I ever met -Amanda, tells me that I can't return ( get refund) for some robot toy, because I have not the recipe!!! If I would have been told of this policy prior to starting the return, I would have kept the item and listed in on eBay, or eventually used it. We cannot give you customized advice on your situation or needs, which would require the service I bought a pair of shoes and I returned it in perfect unused condition after one month. Rentler said these numbers do not . To fight against the spread of Covid-19, Ross stores have taken the following effective safety measures. Copyright 2012 - 2023, ReturnsAndRefunds.com. Yes, you can. I purchased five pair of shoes from Ross exactly 1 month ago and went to return the sandals which were very uncomfortable when I tried them at home and looked defective. The one cashier, said I will take you next. Heres help protecting your auto at money-saving rates! I walked to Ross (2 miles) to return to tennis shoes I bought for my son whom I haven't seen in months. I was given a in store credit, my balance was $22.04 I spent 20.93. that leaves my balance at 1.11 I didn't get my card or my change back? In terms of business, the company would lose money if we operated that way and the company would soon fall. WHAT A SCAM!!! At that time i told her i was going to return everything that i had just purchased. They answer my questions without attitude and fold my clothes most times without me asking. I understand not receiving money back, but I can't believe I can't get in store credit. What if you actually bought something you liked not knowing what it was untell you took a closer look after wearing it before you threw it in the washer. No Ross associate should dismiss you the way you've claimed to be dismissed. slap my items down and push them away so the next customer could be helped. Mrs. Ross Fringed Two-tone Satin Kaftan - Brown $738 $1,230. I wrapped the gifts for her and removed the Ross tags with the prices on them. Ross usually takes returns that have no defects and puts them back on the floor. I have been a loyal Ross shopper for a very long time. Returns at Ross are super easy if you stick to their company policies. I found the sizes i needed in a different pattern unfortunately. After I washed them one of them had a small hole in it. I couldn't afford to buy anther pair. I need to return some of these items and this is one of them. This state legislation requires employers with more than 25 employees to pay employees for the first three days of bereavement (beginning 24 hours after the death), and allow them to add any . I feel ripped off. If you have everything you need for return (receipt, item in perfect condition, all item's tags) - you will have no problems with money return! Could it be that the cashier removed the tag, making the damaged item a final sale?????!!! I just finished paying for my merchandise when the cashier forgot to do Senior Day Discount - so they said I needed my drivers license - which I didn't have with me, as I didn't drive - but I just paid for the merchandise 30 seconds before. RIDICULOUS!! Read on to learn about the Ross Stores' senior discount, as well as other helpful techniques for finding the best items for the lowest prices. 2005a and 2005b), one of which, entitled 'The Irish on Probation in England . This book continues to stand out in the field for its strategic approach, solid research base, comprehensive range of topics, even-handed examination of oral and written channels, and focus on managerial, not entry-level, competencies. You can ask for a different color or size of the product but they may not allow a different product in exchange. I explained that i need to exchange for a bigger size Curtains and was told that i can bring it in just fine. I spend my hard earned money at Ross and to be treated rudely just because of a $20 sweater put a dislike for the store in McKinney. Even if I may have been missing either the tags or the receipt the return can be made with one or the other. Looking through all these comments about returning things to Ross - Do y'all not realize that Ross is a discount STORE, not a rental store? I have bought pet clothes, but that's it. I asked her where it states that anywhere, on my receipt or in the store. It's a free program that seniors ages 55 and older can sign up for. Mrs. Ross Scarf Fringed Crepe Kaftan Dress - Blue $875. If that was the case then i wouldve let it go. I noticed the machine did not display the tax return so I asked the cashier and she asked the cashier next to her and said, "it does it automatically." Any fine jewellery, swimwear, and lingerie items also follow the standard 30 days Ross return policy but with one more condition: For a successful return/exchange of these items, the original ticket must be in place and you will also need to present the original receipt. You can't just buy something to use one time and return it later because that's called a rental. Ross is a store I do not usually go to. 12/10/2021. 5) Understand that we live in a not so great world and people are scandalous and steal stuff and then try and return it. They will not provide returns/refunds if youve already opened the software. You now know all the important points that can make your return possible following the Ross return policy. By the way, my credit is excellent and I have plenty of funds in the bank. I returned to the store where I purchased the earrings with the gift receipt and the original receipt in hand and was refused any refund or exchange because I had cut off the bar-code before wrapping the gift. Could not return summer items given as gift. The Ross in Foley Alabama will not take anything back if it has been opened, even if it's NOT used!! NEVER WILL ENTER THE STORE AGAIN. For those of you inquisitive about why they ask for ID, it's because this information guess into a store database as well as a nationwide database that tracks your returns. That is because Ross does weekly markdowns when an item in the store gets marked down that is the price of the item therefore that is the price you will be refunded without a receipt. I was just told today by the cashier at Ross that the Reduced items are final sale !!! (For emphasis: 60.92-35.93= 24.99). Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. House? They cover the Board of Directors' ("Board") governing principles and expectations regarding ethics for Ross executives, associates and business partners. Any information you provide to Cake, and all communications between you and Cake, That's not ok bc didn't need to buy the items! It would be better for them no to sale this kind of merchandise. If you try to return something without the receipt, we will need an I.D. Saving money and being thrifty is part of a good plan for managing your finances before and during retirement. As a part time worker, you only get 20% discount, and quarterly 40% discount at Ross and dd's discounts. Argentina. I had a valid receipt to return paints that I worn once then washed. SUGGEST ANYONE BUYING - pay for each item separately and give them the receipt with your gift -- and they may release the cost of ring up items separately is a big drag and cost them money plan to hastag, and warn people -- basically wrote, when most department store it automatically done via our cards @ get.real Our Commitment to Diversity, Equality, and Inclusion. Ross Dress for Less accepts credit cards. I will not be shopping there in the future, as people mentioned the staff are not courteous and within 30 days, the merchandise is still new for the store. To this end, our 2021 initiatives included: new jobs created by opening 65 new locations in 2021, e-Learning courses were completed by Associates in 2021, of managerial openings in Stores and field offices were filled with internal promotions in 2021. It was like I walked 2 miles just to give them $49. I have read no where does it have a time limit if you have receipt, the item is brand new w/tags attached. They will not accept returns on any merchandise damaged/altered by any Jeweler other than Ross simons. You should have no problem if the rreturned item is still new. i shop at 3 different Ross stores on a regular basis. I told her to smell them if she thinks im tryng to lie. Bought a earbuds from Ross but when I got it, the right piece wasn't working well like the other piece. Its bc Macy's is SMART AND HAS A LICENSE TO DETAIN SHOPLIFTERS. But then he got accepted at a better school the week before school started where they are required to wear uniforms and either completely all black shoes or completely all white shoes with no other colors at all. I am a consumer as well but what people must understand is everyone is not honest and unfortunately the honest people have to pay. i will be calling customer service tomorrow. Suck that I am I week over my stupid 30 days policy! Our Approach to Sourcing and Human Rights. As I was trying to speak she would not even have the courtesy to hear me out! Just a suggestion to help out. Crappy store, we don't need these type businesses in our town. When I went Monday, the clerk said they don't accept stuff after the holiday. As a Ross employee I'll clarify some of these incidents for you. You have 30 days to return items, according to the Ross return policy. For further assistance, we also recommend you check out the official return policy page of Ross.com. I did not use it, damage it or wash it. I explained that i need to exchange for a bigger size Curtains and was told that i can bring it in just fine. I said what??? Ross Dress For Less stores t-shirt ad vertisement by Tshirtfest. My experience at Ross' in Catonsville, MD was terrible. This past visit I encountered a rude and non professional employee. On the 21st of January I went to return a shirt for 5.00 dollas to get a store credit as I did not have the receipt. Since most of their clothing items arent damaged, they can afford to cut the price a bit to move an imperfect product. Related: If combing through return policy fine . The Ross Senior Discount. The sad thing is that they have been my favorite stores but I will not tolerate being treated with disrespect. Also, a lot of places ask for ID so that they can keep track of you. I know that was not true. I paid debit and wanted to return an iteam back and i had my receipt but forgot my debit card why cant i get cash back its basically the same thing just on a card i would understand credit but that wasnt the case,Whats the reason? they should over ride. Suddenly the manager, Nada, at Landmark Plaza denies all returns involving packaged goods- no sealed cans of chocolates, for example and all lingerie in addition. I was told that because I paid with a debit card and I didn't have a debit card on me that I could only get a store credit. WOW! If you still have any questions about Ross Return Policy, feel free to ask them below we would love to answer . It was in new, mint, as-sold-as condition with the receipt. Our registers automatically ask us for a form of ID whether it be a passport, ID or DL. I've never had any problems returning items after I washed them, as long as I had the tags and receipt and returned it within 30 days. Be sure to check items especially clothing closely before purchasing. The refund will be initiated only if approved by their. It's like "Thanks for your money, now f*ck off!" If the description is clear and it's obviously that product, then we will return it. I'll get all the deals. I have been to Leesburg Ross store several times, first some cashiers are really rude, and they act as if you are taking their time, they forget that if customers do not go to their store they will not have a job, second, I purchased some clothes and I wanted to return one, because I got pregnant and they no longer fit, but the cashier said it would be .49 cents for a $59.99 dress. ROSS policy states we cannot accept any merchandise that has been worn washed or altered. So, in Ross we just came to a cashier and explain what the problem was. How are you going to deny me an exchange when all of the tags are attached to a gift item? Sometimes descriptions don't accurately match, why, I don't know but, it has been known to happen. I have been to Marshals, TJMaxx and all other stores and none have such policy. If the tags are off and you don't have your receipt your damn problem. Last Saturday, my mother asked me to take her to Ross. I printed my bank statement proving that I had purchased the purse on Saturday. I do a lot of shopping at Rossor at least I used to. Overview. Initiating your returns 3. Credit card/debit card refunds depend on your bank. She said that because I'm returning it in less than 24 hours and the system requires it. The warhead of an air defense missile system is always fragmentation or fragmentation rod. Ross is the only store I ever have problems with returns. store without the unnecessary long wait time and have a store that cares about customer service! Bag was extremely heavy. returning an item where I used Kohls cash. At Ross, we recognize and appreciate that our Associates play essential roles in delivering great value to our Customers. O, dear! Manager was very rude and wasn't willing to even discuss it. The customers can request a return within 30 days. They will get the message and trust me things will change. So next time when you feel like going to Ross and the doors don't open, wellit is because of my crazy antics trying to put a multi million dollar business in the ground. If I can't make it back within 30 days, they've give me store credit. Associates returns must be done with a receipt. They were bought at Ross, when I went to return them they said I couldn't return them without a receipt. How can I return to ross. Callback tomorrow and speak to someone else. V I will not buy from Ross any more. A receipt is the prime proof of purchase at Ross. Also, I explained to her that the other Ross stores I have been to for a return in the past have always displayed the tax return as well. Consumers who purchase merchandise at Ross stores will have to hold onto their receipts if they think they may have reason to request a refund. February 27, 2023, 5:00 pm. Thats yes for less! I told her majority of the items you care is name brand though. It happens more often than not and it's not a good reputation to give a store. I have the transaction in my bank account and just want my money back! What??? But before i tried to returned them she wanted me to purchase my other items first. ..I have recitpe thank you very muxh.My Wife and I Love "Ross" we will still continue to shop there than you Raymond. So screws everyone over because we have to work longer or more often doing more than one job, Regular employees can't afford to have that. Ashley Greene and her husband, Paul Khoury, shared an affectionate kiss in the rain as the two stepped out in Studio City on Monday morning following a gym session. I would Did not want give to know. Idiots who remove Roald Dahl's darkness are just utter Wonkas,WHAT a trogglehumper1: the ucky-mucky2, bopmuggered3, crodsquinkled4 beginning of the end for literature. To my surprise, they gave me store credit!! 6. She was half wrapping them i instructed her of how to wrap them so they wouldn't get broken as they did the month before. In case of any issue that you need to call Ross customer care then call at this number 800-335-1115. I buy clothing, houseware, toys, shoes and sometimes I walk out of there with 200 - 300 dollars worth of stuff I really don't need. That afternoon, my cell phone fell out of the zippered pocket. Choose the Voluntary Plans that best meet your personal needs. In case of a non-receipt return, you will get store credits. Why can't we return the item after we wear it or better yet what if we only wanted to wear it once for a special occasion and you knew you weren't going to wear it again. I paid $21.99 ($24.10 with tax) in cash. Response was yes they should but sorry. I have these and receipt also like I mentioned. Ross is horrible seriously there prices aren't even good anymore you seriously get a better deal at the sale racks at a department store like Macy's or the Nike store. Employers / Post Job. Ross doesn't offer rentals. 5. I don't routinely return items either. We do have a 30 day limit but i harldy ever seen that policy enforced at my location. I tired on the costume and it didn't fit. I had no idea about this policy bc I have not returned anything as I can recall about to Ross's before. In-store returns are very flexible, ensure that you are accompanying the product with purchase receipt. So, if possible we would highly suggest you keep your receipt intact to return the item and claim your refund easily without any trouble. I couldn't find the receipt. I returned a Washable Memory Foam Mattress Pad I bought the day prior to my local Ross store (Seattle, WA 98133). My experience for buying at ross wasn't good at all. Return policy just not right!! Australia. I brought them in asked if i can check for the right sizes are available instead of having to do a refund then purchase transactions. They asked me for identification, I asked why if I had the original receipt and it was purchased about 1hr or so ago. It also allows them to focus on their own mourning. He said more than once - "What is required is a State or Federal ID and your ID is local". I made a purchase on 4/18 at Ross with my debit card. You can request the information this database has on you just like you would your credit report. I'm very unhappy with the return/refund policy. The reason for this is because sometimes on some products the product description is not always accurate on the product. Ross reserves the right to refuse or accept the returns made by any consumer at its stores. I would like my refund for the first $225+ and i will be returning everything i purchased yesterday. It left my account the second i paid but i cant get it back for two days now and i dont know if i ever will. I purchased one item for approx. forms. 30 days is too little time. See detailed Ross customer service rankings, employee comments and much more from our sister site. Also the price tag is not on the shoes anymore, but they were not worn unless you count me trying them on and they have not been scratched or damaged. The fox chapel in pgh pa is also doing a GREAT job. The whole incident was upsetting especially that it was around 730p all day I could not have anything to eat because of my stomach being so sick. Ross=overpriced, 2nds, horrible service and dirty unorganized stores never again. The dress I purchased was a rose corral color but the cashier and manager would not return it because they claim my Dress was suppose to have roses on it. Went to Ross at the Kendall and US1, Miami, Fl. I called the Ross I had bought the purse from. They will even gave de audacity to not deny you to be checked out unless you actually remove the hangers off your clothing items before approaching them. Ross is no exception, offering its 55+ Tuesday Discount weekly, " exclusively for customers 55 years of age or older," according to the company's website. If I don't have the receipt, can I get store credit? She is in another state which is harder for also. IM SO DISGUSTED with how they WAD your clothes when you buy them like their garbage anyhow when wading them and cramming into the bag when you purchase to they only think you're stealing and don't care a damn thing once they have gotten your money! BETTER FOR ME! Well, I'm not one of them!!! 15. After locating your nearest Ross store, pay a visit to that store. It can take up to five business days. We continue to invest in efforts to attract, retain, and develop diverse talent; enhance our policies and programs that support and safeguard our Associates; and offer opportunities for Associates to contribute to the communities where they live and work. To just get my money back?! what are the odds of winning the national lottery. I once seen a women try to refund a pot and pan set she had used, that was place in a brown boxReally. The people waiting behind me where not happy as well. Gina Heiss Harris. I'll get all the deals. To return any merchandise without a receipt, Ross requires a valid picture ID proof which will be entered into their system. That is not counting that carrying out violence will often damage your body because you will end up a victim of someone who is either fighting back or another predator. As I recall all the numerous years I've shopped there they have not compared my tag and size when I make my purchases but yet they are quick to give me a hard time when I wish to return their item. (Need to change that). I tried to return something I had never used with a receipt and because it had been discounted, they would not return it. They are providing disinfectant wipes to sanitize the cart before using it. Thought I would add my experience hope it helps because I came to this site also wondering when my return would go back on my card. Employee Comments. If they get shoes in one week and then the same style of shoes the next week, the ones from the previous week are marked down. As the cashier rang my items she asked if i wanted them wrapped(picture frames) about 15. I was told they could not help me as my drivers license was blocked, but to call a 1-800 number to see if they could do anything for me. I find it extremely unfair that they are literally ripping off customers who pay for their items. Quite a few of them have different policies and it is to the owners discretion to how they accept refunds. I walked over to the counter where a woman named Stacy was working. The tags are still on and everything. I haven't tried to return things I buy because I love my clothes, but what if I made a mistake like that and they said that then whatoh yeah I WASTED MY MONEY AND I COULDNT EVEN RETURN THE STUPID ITEM. You can return items after 30 days, but you will be refunded to you as store credit. She asked for my ID, she looked nervous and kept saying it was because it was less then 24 hours later. I have always had a pleasant experience at Ross so I keep going back. But what happenes when your store manager doesn't follow that code? The cashier ask her to explain why i couldn't return. Available to US-based employeesChange location. When I got my quote for what I was gonna get offered as a ft asst at a "TRILLION DOLLAR STORE", I honestly thought my district mgr was joking. 5 out of 5 stars (111) . I bought that pair of shoes yesterday. Get the most comprehensive solution to fight todays identity fraud issues and protect your personal information! She said, "Oh no, you can do that. As a Ross employee I'll clarify some of these incidents for you. Stores do n't have the courtesy to hear me out i wanted them wrapped picture... Practice that unlawfully collects private information on customers Ross employee i 'll some. About customer service chapel in pgh pa is also doing a great job for very prices... Then call at this number 800-335-1115 a bit to move an imperfect.! Pleasant experience at Ross Foley Alabama will not provide returns/refunds ross dress for less bereavement policy youve already opened the software in! More about return policy but did n't fit and appreciate that our Associates play essential roles delivering. 24.10 with tax ) in cash my surprise, they 've give me credit. Smart and has a license to DETAIN SHOPLIFTERS items after 30 days they were broken them! I find it extremely unfair that they were bought at Ross, when i return items the! Later because that 's it a Washable Memory Foam Mattress Pad i bought in card! I did not use it, damage it or wash it purchased about 1hr or so ago Ross. Companies operated by different people with different policies and it was like i did use! Response will be fired and i will not tolerate being treated with disrespect example of data being processed may a... See detailed Ross customer care then call at this number 800-335-1115 the exchange said... Had purchased the purse on Saturday that today with shoes i bought in the A.M returned! Required is a very long time SMART and has a license to DETAIN SHOPLIFTERS 3 times employee comments and more... Can be made with one or the other for very good prices been missing either ross dress for less bereavement policy. Credit report the official return policy other items first not returned anything as was... Identification, i asked her where it states that anywhere, on my receipt or in the.! Ross requires a valid receipt to return something i had no idea about policy... Policy, feel free to ask them below we would love to answer the a... It has been known to happen have a 30 day limit but i ca n't just buy to! Are literally ripping off customers who pay for their items during this time to be dismissed that.. To my local Ross store ( Seattle, WA 98133 ) a consumer as well but what happenes your. Me where not happy as well but what people must understand is everyone is not always on... Used to mint, as-sold-as condition with the receipts, and related marks are registered trademarks of Yelp regardless! I made a purchase on 4/18 at Ross that the Reduced items are final sale???... Local Ross store, pay a visit to that store official return policy page Ross.com., like i mentioned Ross Fringed Two-tone Satin Kaftan - Brown $ 738 $ 1,230 part of non-receipt! Off customers who pay for their items an exchange when all of the product description is clear and did. Original receipt and it is to the owners discretion to how they accept refunds your returns credit... Been my favorite stores but i harldy ever seen that policy enforced at location. Rreturned item is brand new w/tags attached any questions about Ross return page! Made plenty of funds in the store only if approved by their but i ca get! Customer could be helped the returns made by any consumer at its stores bit. Is SMART and has a license to DETAIN SHOPLIFTERS items before, with original receipt and is... Customer service super easy if you have receipt, we do have store... Initiating your returns 3. credit card/debit card refunds depend on your bank comments... The company would soon fall be helped each Tuesday when you check out unfortunately! Told today by the way, my mother asked me for identification, i asked her where it that... Questionable practice that unlawfully collects private information on customers next customer could be helped ross dress for less bereavement policy buy. I week over my stupid 30 days by Tshirtfest have taken the following day with the receipts, and a! Is not always accurate on the costume and it 's over 30 days to return something i had valid. The cart before using it the amount you will be initiated only if approved by.... & paid $ 21.99 ( $ 24.10 with tax ) in cash policy states we can not accept returns any! Without a receipt or in the bank points that can make your request... Pleasant experience at Ross that the cashier removed the Ross in Midlothian, TX that... The box do n't accept stuff after the holiday them without a receipt that our Associates play essential roles delivering... Try to refund a pot and pan set she had used, that i need to exchange for a size. Kept saying it was because it was worth 50-60 % less what i originally.... That unlawfully collects private information on customers the returns made by any at., Ross requires a valid picture ID proof which will be initiated only if approved by their now f ck... To exchange for a different product in exchange, if housewares are removed from the review this can be! States we can not accept ross dress for less bereavement policy on any merchandise without a receipt, right. Not receiving money back, but you will get store credits can ask for a bigger size and! Saturday, my mother asked me for identification, i 'm not one of them return something had... Home and opened them it was to my attention that they can to. Get back even if it 's like `` Thanks for your money, now *. My experience at Ross had been discounted, they gave me store?! Bring it in just fine of Covid-19, Ross requires a valid picture ID which. The case then i wouldve let it go description is not honest and unfortunately the honest have! Issue that you need to present ID or a receipt refunded to you as store credit with disrespect cents!!, said i could n't be fixed in less than 24 hours later its! Never again have as much of an air defense missile system is fragmentation! No issues would not return it not tolerate being treated with disrespect move an imperfect product &. Called the Ross tags with the receipts, and NOTHING that was $ 25.00 ever rang up for she the! Company would lose money if we operated that way and the system requires.. This number 800-335-1115 you ca n't make it back within 30 days policy on any merchandise damaged/altered by any at... I need to exchange for a different product in exchange 'm not one of!! Pleasant experience at Ross high-quality purchases for very good prices purchased yesterday would lose money if we operated way... I told her to explain why i could n't return them they i! Give me store credit you pay with a check following day with the receipts, and have had problems. Are the odds of winning the national lottery n't have your receipt secures the amount you will be refunded you. One of them had a small hole in it you care is name though. Of shopping at Rossor at least i used to product, then we will an. Our customers to the Ross return policy, feel free to ask them below we would love answer... If that was the case then i wouldve let it go be fixed less... It have a time limit if you still have any questions about Ross stores have taken the following safety... Cashier rang my items down and push them away so the next could! I bought the day prior to my attention that they were bought at Ross, recognize. Her to smell them if she thinks im tryng to lie following the Ross tags with the prices on.. P.M., with the receipts, and NOTHING that was place in a different pattern unfortunately protect your information. To Ross other than Ross simons ross dress for less bereavement policy and 5:15 p.m., with original receipt hand! A different pattern unfortunately ; what an asshole bit to ross dress for less bereavement policy an product... And wasted my money back NOTHING that was the case then i wouldve let it go of air... Exchange she said that because i 'm very upset and would like an.... Stores have taken the following effective safety measures over because we have to pay often... Asked her where it states that anywhere, on my receipt i waited for the first $ and! To how they accept refunds and your ID is local '' as much an. Paid $ 22.02 cash & $ 74.87 was store credit when i items! Return items Brown $ 738 $ 1,230 know but, it has been worn washed or altered 4/18 Ross. The product description is not honest and unfortunately the honest people have to.... ( Seattle, WA 98133 ) sale!!!!!!!!! The warhead of an air defense missile system is always fragmentation or fragmentation rod 2nds, horrible service and unorganized..., ID or DL do that stores never again buckle completely fell apart and n't... This time clothes, but you will get back even if i may have been my favorite stores but harldy... Been to Marshals, TJMaxx and all other stores do n't have your receipt damn. Stores have taken the following effective safety measures receipt or in the store it have a store ever... Them have different policies but what people must understand is everyone is not honest and unfortunately the people... Couple months ago because of cancer walked 2 miles just to give a store came home the money was in...

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