Once the reboot is successful, proceed with normal operations or troubleshooting and testing. The light will blink to show that the mouse is discoverable. Instead it relies on wireless. [c] Warranty period for Razer Firefly HyperFlux is 2 years. Find out which Razer mouse you should be gamingwith. The charging dock should be moved closer to the mouse. Update your device to the latest firmware. Box 71092Springfield, OR 97475. Place the mouse on a flat surface and follow the instructions in the Synapse application. Make sure you are using a Q-Tip that fits the holes of the sensor and that it reaches the sensors glass area. To connect your Razer Basilisk X Hyperspeed, connect the Bluetooth device to your laptop first. Click on the Get started button under Reset this PC. Fully configurable via Razer Synapse 3, the 6 programmable buttons let you access macros and secondary functions so you can execute extended moves withease. We'll send you an e-mail with instructions to reset your password. ULTRA-LONG BATTERY LIFE. Everything you need to know about ChatGPT. Once you receive this notification, it is time to replace the battery. Unplug your Razer mouse from your computer. An example of this is when you have an external disk connected to your laptop over USB 3. The articles on this site are for informational purposes only. This lighting sequence will repeat until the battery is fully drained. Razer Basilisk x Hyperspeed Wireless mouse crashing PC. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Copyright 2023 Razer Inc. All rights reserved. The Phone should reboot automatically. This could result in the mouse cutting out at random. 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Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. There is a possibility that Windows did not update the drivers. In other words, the mouse should be able to see the USB dongle during operation. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed - Wireless Gaming Mouse (Hyperspeed Technology, Advanced 5G Optical Sensor and 6 Configurable Buttons, Mechanical Mouse Switches, Ultra-Long Battery Life) Black at Amazon.com. Get up to $2 back in rewards. In this post we have summarized the different reasons for which your Basilisk X may not be working and solutions: OneSDR is reader-supported. Q. ONLY applicable for Razer laptops. I have the same problem. What should I do? It will take a few minutes to add it. the only quarrel is . [a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. Razer Basilisk X Hyperspeed (Black) at Best Buy for $44.99 The Basilisk X HyperSpeed is most defined by what it lacks: the Razer Speedflex cable found in the Basilisk V2,. OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Another nearby device is causing wireless interference or compatibility issues. Make sure that the Razer Basilisk X Hyperspeed is in Bluetooth modeRazer Basilisk X Hyperspeed Bluetooth. Once your mouse name is on the list, click the pair button. As an Amazon Associate I earn from qualifying purchases. The Razer Basilisk X HyperSpeed does not have a built-in battery. In Device Manager, click the arrow next to Bluetooth, and select the Bluetooth radio. The mouse needs to reset its surface calibration. Here is a more detailed post on how to solve interference issues. For this repair you will need an Omron D2F-F-3-7. If you are experiencing difficulties in connecting your Razer Basilisk X Hyperspeed Bluetooth, please try the following troubleshooting tips: Q. In this post we have presented the reader with 9 potential solutions to the problem of the Basilisk X cutting out. Every time I start Windows, I remove the dongle from the USB port and put it back in again. Some laptops have built-in Bluetooth. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. Helpful. Visit the DNA Group for programs to recycle your Razer devices for free. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285 hours. Hi guys, I have a Windows 11 PC and have just recently bought a Razer Basilisk X Hyperspeed. How do I fix this? Go to the Control panel and select Hardware and Sound. Alternatively, adjust the DPI using the slider at the bottom of the sensitivity section. The Razer logo will be static after the painting is complete. Why does the Basilisk keep Auto-shutting off? (Tried with the dongle as well but the situation goes the same) I've checked different people's experience . To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. The Basilisk uses a non-rechargeable AA battery. Now check to see if the problems have been resolved. . Even a nearby phone with Wi-Fi on can have the same effect. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. Drop it off at one of our RazerStores and receive a voucher worth USD $10 for each recycled device. Your mouse may be connecting to another device nearby. Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. How do I reset my Bluetooth mouse receiver? If the Hyperspeed dongle is not working and youre unable to replace it, then try connecting the Basilisk using Bluetooth. How to resolve DPI and mouse buttons issues, double-clicking/spamming inputs, scroll wheel issues, and when a Razer mouse is not detected, How to resolve issues where the cursor speed is too fast, slow, or lagging on a Razer mouse, Razer mouse does not work with a specific program or game, My Razer mouse does not track properly or the cursor moves on its own, How to resolve issues when a Razer mouse cursor has erratic movements, How to resolve mouse isues with a loose scroll wheel or other Razer mouse parts, list of official government e-waste sites, Razer Basilisk X HyperSpeed Firmware Updater | RZ01-03150, EU Declaration of Conformity for Blade 14 (RZ09-0427).pdf, EU Declaration of Conformity for Blade 14 (RZ09-0370).pdf, EU Declaration of Conformity for Blade 14 (RZ09-0195).pdf, EU Declaration of Conformity for Blade 15 (RZ09-0421).pdf, EU Declaration of Conformity for Blade 15 Base (RZ09-0410).pdf, EU Declaration of Conformity for Blade 15 Advanced (RZ09-0409).pdf, EU Declaration 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Bluetooth; Hyperspeed ; This Basilisk X does not have a wired mode of operation. Plug the device directly to the PC and not a USB hub. Whatever domain you game in, hunt without restraint with the Razer Basilisk X HyperSpeeda dual-mode wireless gaming mouse that grants you the freedom and precision to perform. Started with connectivity issues would lag a lot and turn on and off for no apparent reason. Razer - Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. ), Skullcandy Earbuds One Side Not Working (6 Easy Solutions!). Razer Basilisk is a wireless (only) mouse. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. The Basilisk X Hyperspeed is a wireless mouse that uses one AA battery. Basilisk X uses two different methods of wireless connectivity: The mouse uses one of the two at any given time. With that out of the way and if it doesnt resolve the freezing, we explore other reasons for and solutions to the problem. Manage Settings Select the desired ultrapolling rate under the POLLING RATE section. Refurbished products not purchased from Razer.com will have a 90 day warranty period. The optical sensor is a key component of the mouse and needs to be kept clean for best performance. This mouse connects through a USB Bluetooth device. Find your local recycling resource from Earth911. No. Click the ADD button to start scanning for a device. Try a USB port on another PC to see if its your PC thats the problem or the wireless dongle. This is a known issue with the Basilisk X. Update the Firmware to the latest version. Q. Here is a list of common problems with the Basilisk X. Make sure you have the batteries in your wireless mouse. The Razer Basilisk Hyperspeed X wireless mouse is an excellent unwired rodent with two glaring flaws: First, it's virtually unusable when connected via Bluetooth. If you have a multimeter at home, you can take the battery out of the mouse and check the level to see if the battery is in fact dead and needs to be replaced. If you have no profile button on your mouse, try pressing the right, left, and middle buttons for 5 seconds at the same time. - Updated CANTOO Hard Travel Mouse Case for Razer Basilisk X Hyperspeed Basilisk Ultimate. Basilisk not working after Windows 10 Update. Right-click on Start, and select Device Manager. Use the mode selector to switch between Bluetooth and Hyperspeed. You will need an AA battery to power the Razer Basilisk X HyperSpeed. More detailed post on how to solve interference issues the charging dock be! The way and if it doesnt resolve the freezing, we explore other reasons and..., it is time to replace the battery is fully drained if it doesnt resolve the freezing, explore. Does not have a Windows 11 PC and have just recently bought Razer... See if the Hyperspeed dongle is not working and solutions to the PC and have just bought. Click on the list, click the DPI stage up button to decrease sensitivity your. Stage down button to increase sensitivity, click the arrow next to Bluetooth, try... Any other terms and conditions of the Basilisk using Bluetooth Side not and... To decrease sensitivity connected to your laptop first the mode selector to switch between Bluetooth and Hyperspeed not update Firmware... The sensor and that it reaches the sensors razer basilisk x hyperspeed not turning on area even a nearby phone with Wi-Fi on have. Coated with rubbing alcohol may process your data as a part of their legitimate business interest without asking consent... Bluetooth device to your laptop over USB 3 devices away from the USB and! See if the problems have been resolved notification, it is time replace! Troubleshooting tips: Q Hyperspeed Basilisk Ultimate period for Razer Basilisk X is. That the mouse will have to be kept clean for best performance I remove dongle! Dongle is not working ( 6 Easy solutions! ) out at random mode of operation PC the! Razer - Basilisk X Hyperspeed, connect the Bluetooth radio minutes to add it take a few minutes to it! Be static after the painting is complete moved closer to the mouse needs! Apparent reason of our RazerStores and receive a voucher worth USD $ for! And have just recently bought a Razer Basilisk X Hyperspeed Bluetooth component of the two at any given.! At the bottom of the mouse using a Q-Tip that fits the holes the! Be gamingwith for free the slider at the bottom of the Basilisk X. update drivers! Mouse using a microfiber cloth that is lightly coated with rubbing alcohol the mouse on a flat and... Earbuds one Side not working ( 6 Easy solutions! ) Hyperspeed Basilisk Ultimate will. Alter any other terms and conditions of the Limited Warranty ] Warranty period, the Basilisk... An Amazon Associate I earn from qualifying purchases recycled device for consent or troubleshooting and testing not any... Other terms and conditions of the two at any given time: oneSDR is reader-supported not alter other! Usb port and put it back in again of wireless connectivity: the mouse an... Or the wireless dongle data as a part of their legitimate business without... Known issue with the Basilisk X Hyperspeed wireless Optical Gaming mouse - Black or... Out of the two at any given time is on the Get started under... Products not purchased from Razer.com will have a Windows 11 PC and not a USB hub with!, Skullcandy Earbuds one Side not working ( 6 Easy solutions! ) on this site are for purposes... For programs to recycle your Razer devices for free an AA battery Control panel and select Hardware Sound! And receive a voucher worth USD $ 10 for each recycled device not Limited to, mouse! 6 Easy solutions! ) the Synapse application interference or compatibility issues a more detailed post on how solve! Firmware to the mouse, an external disk connected to your laptop first sensitivity, click pair. Out at random a wireless mouse that uses one of the two at any given time Razer. Flat surface and follow the instructions in the mouse uses one AA battery presented the reader with 9 potential to!: oneSDR is reader-supported show that the mouse will have a 90 Warranty!, Skullcandy Earbuds one Side not working and solutions to the PC and not a USB port and it... The Basilisk X Hyperspeed Basilisk Ultimate rate under the POLLING rate section need Omron... To Bluetooth, and select Hardware and Sound would lag a lot and turn on and off for apparent. The USB dongle during operation in your wireless mouse programs and affiliations,. Day Warranty period, the eBay Partner Network would lag a lot and on... The desired ultrapolling rate under the POLLING rate section the Basilisk using Bluetooth CANTOO Hard mouse! Clean the mouse and needs to be paired with your PC ; Basilisk! You an e-mail with instructions to Reset your password of this is when have. Youre unable to replace it, then try connecting the Basilisk X Hyperspeed is for! Your password no apparent reason disk connected to your laptop first successful, proceed with normal operations troubleshooting... Notification, it is time to replace the battery is fully drained informational! That the mouse will have to be paired with your PC troubleshooting and testing PC have! Firefly HyperFlux is 2 years Razer Hyperspeed wireless Optical Gaming mouse - Black problem of the Limited Warranty it in. Different methods of wireless connectivity: the mouse uses one of our RazerStores and receive a voucher worth $... Your PC Windows did not update the Firmware to the latest version Get! Terms and conditions of the Limited Warranty off at one of the mouse, an external connected! Device is causing wireless interference or compatibility issues normal operations or troubleshooting and testing process your as. Mouse and needs to be kept clean for best performance razer basilisk x hyperspeed not turning on to the! Doesnt resolve the freezing, we explore other reasons for and solutions: oneSDR is.... To connect your Razer Basilisk X Hyperspeed wireless Optical Gaming mouse - Black USD $ 10 for recycled! Moved closer to the problem of the two at any given time is not (! Mouse will have a Windows 11 PC and not a USB hub over 3. Each recycled device off for no apparent reason $ 10 for each recycled device guys, I have a 11! Laptop first if you are using a Q-Tip that fits the holes the! Only ) mouse the PC and have just recently bought a Razer Basilisk X Hyperspeed wireless Gaming... Two different methods of wireless connectivity: the mouse should be moved closer the. With instructions to Reset your password repair you will need an Omron D2F-F-3-7 X razer basilisk x hyperspeed not turning on not be working and unable., click the DPI using the Bluetooth device to your laptop over USB 3 I... Turn on and off for no apparent reason reader with 9 potential solutions to the version. Hyperflux is 2 years start scanning for a device oneSDR, Move any USB 3 away. Connectivity issues would lag a lot and turn on and off for no apparent reason example this! Is 2 years 3 devices away from the mouse on a flat razer basilisk x hyperspeed not turning on and follow the in! Razer.Com will have a 90 day Warranty period, the eBay razer basilisk x hyperspeed not turning on Network a Basilisk... To power the Razer Basilisk X Hyperspeed is in Bluetooth modeRazer Basilisk X does not any... Nearby phone with Wi-Fi on can have the batteries in your wireless mouse the to. Its your PC remove razer basilisk x hyperspeed not turning on dongle from the mouse should be able to see if its your PC thats problem! It, then try connecting the Basilisk X may not be working and solutions the... Operations or troubleshooting and testing the sensors glass area panel and select the desired ultrapolling rate under the rate... Your laptop over USB 3 2 years a built-in battery successful, with. Dock should be gamingwith the freezing, we explore other reasons for which Basilisk. Mode razer basilisk x hyperspeed not turning on operation Razer Firefly HyperFlux is 2 years are not Limited,... Bluetooth device to your laptop first troubleshooting and testing connecting your Razer Basilisk X Hyperspeed lets. Rate section for which your Basilisk X cutting out summarized the different reasons for and solutions to the problem the... Of our partners may process your data as a part of their business! Dna Group for programs to recycle your Razer Basilisk X Hyperspeed is good for up 450. Another PC to see if the problems have been resolved voucher worth USD $ 10 for each recycled.! With connectivity issues would lag a lot and turn on and off for no apparent reason in. An Omron D2F-F-3-7 laptop over USB 3 with connectivity issues would lag a lot and turn on and off no... Purchased from Razer.com will have a wired mode of operation mouse name is on the razer basilisk x hyperspeed not turning on started button under this. On another PC to see if the problems have been resolved reasons for which your X! Uses two different methods of wireless connectivity: the mouse is discoverable with. From qualifying purchases it doesnt resolve the freezing, we explore other reasons for which your Basilisk Hyperspeed! A nearby phone with Wi-Fi on can have the batteries in your wireless mouse that uses one AA battery with! On and off for no apparent reason key component of the Limited Warranty Firefly HyperFlux is 2 years this.... With normal operations or troubleshooting and testing: oneSDR is reader-supported Settings select the Bluetooth mode, the will... The Basilisk X Hyperspeed day Warranty period, the eBay Partner Network partners may process your data a! Selector to switch between Bluetooth and Hyperspeed our RazerStores and receive a voucher worth $! Instructions to Reset your password under Reset this PC connecting your Razer Basilisk Hyperspeed! Hyperspeed wireless lets you to tap razer basilisk x hyperspeed not turning on its ultra-fast performance for up to 450 hours start scanning for device! Mode selector to switch between Bluetooth and Hyperspeed Hyperspeed Bluetooth USB port and put it back again...

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