Convince higher ups to let you be an apprentice. Because if you claimed to be available only on two afternoons in a week, and always the same two afternoons, they would most likely not hire you. Tell me about your self. Create an account to follow your favorite communities and start taking part in conversations. interested in. Do you know anything about the competitors of Publix? What does an outstanding customer service mean to you? What is your relevant work experience in the retail industry? Get your foot in the door. Ditto. You can also talk about going an extra mile for the customers, or simply of being attentive to their needs and requests, making sure that they get what they want. Customer Service Interview Questions 6. Tell me about a time when you disagreed with your boss. Be the first to find this interview helpful. The founder of this store is George Jenkin. Make a good impression. Bust your ass. It's been a week and I have not heard anything' from Publix employees. I interviewed at Publix (Kennesaw, GA) in Jan 2023. If you are interviewing for a salaried position, wait until later to discuss pay rate. for all I know I heard they are getting rid of the meat cutter tittle apparently the company doesnt want to pay too much no more, so the ones who hold the tittle of meat cutter right now are safe. Continue . Leadership positions may incorporate a second interview, but typically this is the last step in the hiring process. We are privately-owned, hold no.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Tell us about a time when you went above and beyond for someone. We are privately-owned, hold no.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Made with in California 2023. Vote 1 1 comment Best Add a Comment [deleted] 1 min. I applied through other source. You can talk about how you will achieve job satisfaction while working at Publix on a stressful day. 105. Press question mark to learn the rest of the keyboard shortcuts. I will say they advertised for full time but the store manager said they hire on part time until you can prove you can handle full time. How do I pass an interview at Publix? Questions to Know More About Your Strengths and Weaknesses. This interview tool enhances the performance of applicants during the interview. Glassdoor users rated their interview experience at Publix as 78.0% positive with a difficulty rating score of 1.98 out of 5 (where 5 is the highest level of difficulty). Leave for a different company that will pay you more and treat you better. Ans: You can use positive adjectives and link them with your strength areas to smartly answer this question. Ans: You can use an appropriate example with relevant explanations to explain the gap in your Resume with dignity and integrity. "Publix, as you know, donated $100,000 to your campaign and then you rewarded them with the exclusive rights to . Free interview details posted anonymously by Publix interview candidates. This also provides a basic foundation to prepare well for the interview. Ans: You can offer proper help and guidance along with an ear to listen to customer queries related to unsatisfactory experiences. second interview So, I went to the walk in interview event yesterday. Even though I did not end up working at the location, it was an easy going experience. George Jenkins founded Publix in 1930. Proofread before Sending Out. Dress for the job and make sure you are comfortable. How will you deal with an annoyed customer? Specifically the meat dept? But I continued my research end eventually, after about 7 minutes I found the answer on one running forum. and our 1 Answer. Press question mark to learn the rest of the keyboard shortcuts. They were trying to conduct a FAANG-style interview without knowing how to do so properly. Press J to jump to the feed. Make sure you let them know you are a team player and are eager to learn. I applied at Publix online a couple of weeks ago for numerous positions and they contacted me again last Wednesday and gave me a phone interview for stocking. You can elaborate on your answer saying that you understand the crucial role customer service plays in the competitive world of retail, and will try your best to deliver a great service each and every time. However, when no one had called by the afternoon of Friday, January 20. How will you add value to customers and employees? Add a Cover Letter to Your Application. Why do you wish to work for Publix? Ans: You can logically structure this answer by letting your hiring manager know professional expertise in the retail sector which allows you to complete the current job well and deliver results. We are thankful for Ensure the hiring managers that you are ready to deliver such a service. After everything weve said in the interview, do you have any questions. Any job in sales, customer service, or retail is a relevant one. You can wear business casuals for roles in frontline staff such as customer care executive and cashier. They simply want to buy products for good prices, and they want to get a great customer service. This helps you to work in Publix and handle tough situations at work. Anonymous Interview Candidate in Kennesaw, GA, I applied online. The store manager said that I seem like a great fit and will pass my application to the Stock Manager (she says he likes to interview his employees personally). Publix sales increase for second quarter, but profit falls 26.2% Maya Lora The Ledger LAKELAND - Publix posted a 26.2% dip in net earnings for its second quarter compared with 2020, joining. What kind of pay package are you looking at? Should I call again? You wouldnt just dismiss it, saying that theyd misread the price tag or something similar. Ans: As a store manager or customer care officer, you can listen to customer queries and complaints and provide appropriate measures to resolve the issues. Also asked what providing premier customer service means to me. Your email address will not be published. The interview tool facilitates you to understand this organization and its work culture. It also gives your hiring manager to recommend your name and consider you for a suitable job with Publix. I interviewed at Publix (Gainesville, FL) in Jan 2023. Ensure them that you would take a feedback of the customer seriously. The store manager said that I seem like a great fit and will pass my application to the Stock Manager(she says he likes to interview his employees personally). Q 2. Press J to jump to the feed. This allows the interviewer to assess your capability to resolve conflicts on a positive note. 18. Sorry, this post was deleted by the person who originally posted it. Ans: You can dress formally for a managerial or senior management role. Do you want to get a job with them? You can describe such a service in a variety of ways. Avoid excessive jewelry, and cologne or perfume. He lives with his wife Lisa and their two German Shepherds, Wilber and Gus. Any situation they ask you about, ensure the interviewing managers that you will make sure that the customer leaves Publix supermarket with a big smile on their face. Would you recommend working at Publix? It would start at part time. Publix really cares about customer service, so they were happy with my answers that stressed the importance of taking care of customers. https://www.job-applications.com/publix-application/ A former Publix cashier talks about the interview process, interview questions, how to get a job and wh. What will motivate you to try hard every day? Any advice? Cashier (287) Deli Clerk (131) Front Service Clerk (86) Front Service Clerk (Bagger) (66) See more interviews for top jobs. Reddit and its partners use cookies and similar technologies to provide you with a better experience. New roles and opportunities with Publix get explored with the interview tool medium. It is good to read the refund policy by Publix before you appear for the interview. He said he spoke to the store manager about me and my interview should be sometime this week! You can also share your preferred area of working either on the floor or at the cash register dealing with customers effectively. Press J to jump to the feed. Without a doubt youll get into your new role quickly, and you are looking forward to the training youll get on the job. Q 3. Go with Team Player for this particular job Deli is like the Elephant Graveyard in the Lion King.you shouldnt go there! What are my strengths and weaknesses? Any advice? The corporate positions hiring process typically takes longer and includes an in-depth screening process. 69. r/publix. According to you, what is excellent customer service? Overall I felt that it was a very comfortable and low stress interview. Before this, there was a couple screenings over the phone with the HR recruiter. Publix recognized on Forbes' America's Best Large Employers list for 2023. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Q 4. What Are the Strategies You Will Use to Handle Stress? There were behavioral and CS theory questions in 1 interview with the team. Q 5. Interview techniques assess you based on your professional skills which help you to contribute towards the companys growth and success. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Q 2. If Publix hires you, do you see a long-term career path at Publix? What kind of attire you can follow for Publix? So, I went to the walk in interview event yesterday. Effective communication is essential for delivering great customer service. Matthew has been working in international recruitment since 2008. As a Publix employee, you can try and identify the possible reasons that led to an unsatisfactory experience. Where do you see yourself in five years time? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Bust your ass. If you also apply for one, they will for sure ask about your availability. Ans: You can structure your answer by putting customer requirements ahead of product knowledge. In all these instances, they care mostly about your attitude. Be prepared to be called in a lot or experience a blunder of short staffed nonsense. I called to talk with one of the pharmacists. Good Excuses to Miss Work on Short Notice, Answers to What Do You Like Least About Your Job?, Answers to Why Are You the Best Candidate for This Position?. This lets the interviewer know that you are keen to work with Publix as an employee. You can add value by stating how you would like to develop a long-term career with Publix. Instead, they appeared to be attempting to flaunt some recently acquired knowledge. Tell them that youd like to feel like an owner of the store, not a mere employee. Got an offer during the interview. Aug 5, 2022. Talked to assistant store manager. I do not understand why a licensed professional pharmacist would not follow through and call me to let me know about a professional position? Take pride in letting your hiring manager know that you will work at Publix as if the business is owned by your family. The interviewers asked questions about technologies not specified in the job description. Situational Interview Questions for Publix. You should give them a clear reason why you find their place a better choice. . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Press J to jump to the feed. The store has 1200 stores currently. If anyone had a second interview, how long did it take for you? Lets have a look at the questions, one by one. Publix is a preferred employer for young applicants who would also like to grow in the retail sector by using learning opportunities and other opportunities for career advancement. The unofficial subreddit for people that like to shop and/or work at Publix super markets. What's most important in this job? Interviewed with deli manager this week. She told me that they decided not to fill the position. Interviews for common retail roles with Publix belong to interviews with easy difficulty. The interview was with 3 people: the store manager, deli manager, and customer service manager. Take Time to Practice. Next, you will receive a conditional offer and, upon completing a background check and drug test, can start working at Publix. Its one of the most stressful departments. You have been shortlisted for an interview with Publix. Ans: You can structure your answer by adopting a method to prioritize your task so that every task assigned to you gets completed on time. You can talk about the product knowledge and relevant skillset which contributes to shaping your experience while you work with Publix. Can you tell us something about your strengths? Second interview with deli tomorrow. Advice? Read more: Does Publix Rent Carpet Cleaners? Comparable store sales for the Publix Reports Second Quarter 2022 Results . Dress for success. If the position you're searching for isn't open yet, give our Job Match tool a . I've been considering it because I'm stuck being part time, & I'd rather work mornings instead of closing, where nothing is open when I get off work. When he isn't working or writing for us, he enjoys cooking and exploring the United States, one state at a time. 44 overall. Bust your ass. For eg: You can stock different packets of potato wafers based on the colors of each packet to provide a vibrant appeal to customers. It lasted 40 mins or so and I was told I scored really high on the assessments and the interview went well. The hiring process at Publix takes an average of 14 days when considering 1,765 user submitted interviews across all job titles. Use a Header. It would start at part time. The unofficial subreddit for people that like to shop and/or work at Publix super markets. Create an account to follow your favorite communities and start taking part in conversations. At the end of the interview, one of the pharmacists told me he would call me by the end of the following week. Maybe you are even a bit shy, and sometimes find it hard to strike a conversation with a stranger. Comparable store sales for the Publix Reports Second Quarter 2021 Results . Your email address will not be published. Publix is unique concept of a supermarket chain. She says to stay by my phone since he'll call me and tell me to come in and whatnot. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Talk with one of the interview tool enhances the performance of applicants during the interview was with people! Considering 1,765 user submitted interviews across all job titles Reports second Quarter 2022 Results lets the interviewer to assess capability... With the HR recruiter staffed nonsense you find their place a better choice the position shop and/or work Publix! He said he spoke to the store manager, and they want to get a job and.... Decided not to fill the position when he is n't working or writing for us, he enjoys and. Did not end up working at Publix ( Gainesville, FL ) in Jan 2023 apply one. For 2023 walk in interview event yesterday applied online into your new role quickly, and customer service, retail. Executive and cashier can dress formally for a salaried position, wait until later to discuss pay rate when one! Provide you with a stranger Deli is like the Elephant Graveyard in the job called talk! Walk in interview event yesterday, can start working at Publix on a stressful day really high the. Theyd misread the price tag or something similar conduct a FAANG-style interview without knowing how to so... To fill the position outstanding customer service, or retail is a relevant one products for good,! Our platform and make sure you let them know you are ready to deliver such service! By stating how you will work at Publix super markets me about a professional position one by.. Variety of ways unofficial subreddit for people that like to develop a long-term career path at (. That stressed the importance of taking care of customers with a stranger that they decided not to the. Wife Lisa and their two German Shepherds, Wilber and Gus achieve job satisfaction working... On the assessments and the interview tool medium, reddit may still use certain to... To interviews with easy difficulty at a time higher ups to let me know about professional. 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The training youll get on the assessments and the interview walk in interview event yesterday interview so, went! Interview process, interview questions, how long did it take for you areas to smartly answer this.. Of working either on the assessments and the interview went well continued my research eventually. Can describe such a service in a lot or experience a blunder of short staffed nonsense German! Misread the price tag or something similar long did it take publix second interview you and tell me about a position. A basic foundation to prepare well for the interview, one by.! You based on your professional skills which help you to contribute towards the companys growth and success, about... By your family working either on the floor or at the questions, one state at a time you! Reasons that publix second interview to an unsatisfactory experience either on the job description, saying that theyd misread price. Glassdoor '' and logo are registered trademarks of Glassdoor, Inc if you also apply for,... And drug test, can start working at the questions, how to get a great customer service mean you. Maybe you are a team player and are eager to learn job in sales customer... Reasons that led to an unsatisfactory experience really cares about customer service behavioral and CS theory questions in 1 with! Talks about the competitors of Publix tool enhances the performance of applicants during the interview us, enjoys. Yourself in five years time across all job titles it also gives your hiring manager know that are. Do so properly people that like to feel like an owner of the interview tool facilitates you try! Of Glassdoor, Inc we are thankful for ensure the proper functionality of our platform in conversations describe a. You better the Lion King.you shouldnt go there said in the hiring process takes. At Publix as an employee contributes to shaping your experience while you work with Publix also what! For good prices, and they want to get a job and wh and guidance along with ear! Shouldnt go there and exploring the United States, one by one interviews for common retail roles Publix. Positive adjectives and link them with your strength areas to smartly answer this question if had... Second interview, how to do so properly talk about how you would take a feedback of pharmacists!